Jamie Gray
Business Administrator
Sunderland,Tyne and Wear
Summary
Dedicated young person with an ability to learn new tasks quickly, looking to seek employment in a business where I can progress to a management level, using my Business and Administration experience from my recent college course. Previously a Dedicated Sales Assistant delivering exceptional customer service to enhance shopping experiences. Assists customers with product selection, resolving inquiries swiftly to foster loyalty. Collaborates with team members to achieve sales targets and maintain a welcoming store environment.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Fans Museum
Durham, County Durham
10.2025 - 02.2026
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Kept shelves neat, clean and organised through visual merchandising.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Provided helpful, attentive sales support to generate positive customer feedback.
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Advised customers on product range, price, delivery, warranties and product use.
- Organised stock room, ensuring easy access to products and efficient inventory management.
- Collaborated with team members to achieve sales targets and improve store performance.
- Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
- Operated register to process payments via cheque, cash and cards.
- Engaged with customers to gather feedback, using insights to enhance the shopping experience.
- Organised merchandise displays to maximise visual appeal and promote sales.
- Offered personalised recommendations based on customer preferences and purchasing history.
- Gained extensive knowledge of product inventory to aid customers with merchandise enquiries.
- Liaised with potential customers to determine needs and provide recommendations.
- Ensured compliance with health and safety regulations, maintaining a safe shopping environment.
Administrative Assistant
Hackett Property Ltd
Sunderland, Tyne and Wear
04.2025 - 07.2025
- Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
- Managed incoming information requests, ensuring timely forwarding to appropriate individuals.
- Managed confidential information with discretion, upholding data protection standards.
- Facilitated efficient communication by photocopying documents, updating files, and faxing correspondence for staff.
- Contributed to office operations by performing various ad-hoc clerical tasks.
Education
T-Levels - Management and Administration
01-2026
- 2 years at Sunderland CIty College
- SIngular T Level in Management and Administration
- Awaiting result as only just finished college
GCSEs - High School Education
01-2024
- High school education at Castleview Enterprise Academy
- GCSE's taken in 2024
- English Language GCSE Grade 6
- English Literature GCSE Grade 5
- Mathematics GCSE Grade 4
- Georgraphy GCSE Grade 4
- Combined Science GCSE Grade 4 - 4
- Business L2M
Skills
- Sales support
- Visual merchandising
- Customer service
- Office administration
Languages
Spanish
Beginner
A1
Interests
- Keen PS5 player across a range of video games
- Playing and watching football
- Member of a local gym where I enjoy training
- Socialising with family and friends
- Dining out with family and friends
- Retail Therapy
Timeline
Sales Assistant - Fans Museum
10.2025 - 02.2026
Administrative Assistant - Hackett Property Ltd
04.2025 - 07.2025
Sunderland City College - T-Levels, Management and Administration
Castleview Enterprise Academy - GCSEs, High School Education