Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Jamie Goodrum

Brant broughton,Lincolnshire

Summary

Resourceful Night Team Manager known for leading teams to achieve high performance. Proven skills in boosting team morale and streamlining operations. Delivered measurable improvements in customer satisfaction and operational efficiency.

Reliable Night Team Manager with proactive approach to leadership and problem-solving. Combines strong organisational skills with excellent communication abilities. Aims to enhance team performance and ensure smooth, seamless operations throughout night.

Overview

14
14
years of professional experience
1
1
Certification

Work history

Team Leader Across Days and Nights

Cygnet Healthcare
Brant Broughton, Lincolnshire
09.2013 - Current
  • Led night team operations whilst promoting a harmonious work atmosphere.
  • Ensured cleanliness of premises at all times for a pleasant shopping environment.
  • Facilitated regular team meetings, fostering strong communication lines amongst employees.
  • Instituted best practices, leading to higher work quality and efficiency.
  • Collaborated with day team managers for seamless transition of duties.
  • Championed adherence to company policies upholding high standards of professionalism and ethics on shift.
  • Organised briefing for night shift staff to follow instructions.
  • Handled employee grievances professionally, minimising potential workplace disputes.
  • Delegated tasks to make best use of individuals' skills.

Crew Trainer

Mcdonalds
Newark, Nottinghamshire
03.2011 - 09.2013
  • Increased productivity levels through focused skill development sessions.
  • Ensured adherence to company standards with meticulous instruction.
  • Achieved high employee commitment through supportive mentoring practices.
  • Developed detailed training manuals, increasing overall crew understanding of procedures.

Education

GCSEs -

Newark High School
Newark
06.2006

Skills

  • Night shift coordination
  • Safety regulations knowledge
  • Leadership competence
  • work ethic commitment
  • Time management expertise
  • Team motivation capacity
  • Staff management
  • Night walks
  • Night audit
  • Staff leadership
  • Risk assessment knowledge
  • Tolerance and patience
  • Report-writing
  • Team supervision
  • Staff appraisals
  • Safeguarding and supervision

Certification

Safety intervention training

Delegated administration of insulin

Medication administration

PICA Awareness

Dysphagia

Equality and diversity

Fire warden training

Seizure reporting and recording

Basic life support (BLS)

Safeguarding lead training


Timeline

Team Leader Across Days and Nights

Cygnet Healthcare
09.2013 - Current

Crew Trainer

Mcdonalds
03.2011 - 09.2013

GCSEs -

Newark High School

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Jamie Goodrum