Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
Affiliations
Certification
Additional Information
Languages
Timeline
Hi, I’m

James “Mike” Andrews

Houston,TX
James “Mike” Andrews

Summary

Experienced Property Management Professional** with a demonstrated track record of enhancing operational efficiency, cultivating positive tenant relationships, and achieving financial success. Proficient in lease negotiations, maintenance coordination, and budget management, with a particular emphasis on enhancing tenant satisfaction and optimizing property value. Renowned for exceptional problem-solving, organizational, and communication abilities, consistently delivering seamless operations and achieving consistent results.

Overview

1
Certification

Work history

Emerge Living
Houston

Senior Property Management Specialist
03 2023 - Current

Job overview

  • Developed marketing strategies for vacant properties, resulting in increased occupancy rates.
  • Negotiated favourable contract terms with service providers to reduce operating costs.
  • Provided comprehensive reports on property condition prior to tenant move-ins preventing future disputes.
  • Achieved 2% NOI increase over budgeted expectation.

ClearWorth Capital
Houston

Personal Assistant to the CEO
03 2019 - 03 2023

Job overview

  • Targeted operational inefficiencies to improve profit margins.
  • Drove digital transformation efforts, established strong online presence for the firm.
  • Executed mergers and acquisitions for business expansion.
  • Increased brand recognition with innovative marketing campaigns.
  • Identified and resolved operational issues impacting productivity, performance or profitability.

CWS Apartment Homes, Management

Community Director, Property Manager / Auditor / DD Team Leader / Trainer
12 2017 - 09 2019

Job overview

  • As Property and Reposition Market Manager I oversee the RealPage implementation.
  • Among a range of functions, I manage several areas including customerservice, marketing, sales, follow-ups, and pricing
  • Report daily to uppermanagement and make weekly and quarterly calls to investors to provideprogress updates and discuss future strategies and plans
  • A few key achievements in this role include: Increased renewal retention by 35% with a trade-out of 4% return oninvestment (ROI)

Marquette / Steadfast Companies / CFLane / Davis Development
Houston

Portfolio Manager
03 2008 - 11 2017

Job overview

  • Portfolio sold several times during this period thus the number of companies. Through the sells I was an essential part of these sells as I had been with these properties since construction which I help oversee.

Education

University of Houston

from Communication and Media Studies

University overview

  • Course of study in Communications and business

Houston Community College

from Social Psychology

University overview

  • Focus on psychology and business management

Skills

  • Engaging leadership style
  • Marketing expertise
  • Leasing reports
  • Tenant communication skills
  • Department oversight
  • Rent optimizing software and manual proficiency
  • Performance optimisation strategies
  • Maintaining closing ratios
  • Regulatory compliance
  • CRM software use
  • Marketing and advertising
  • Contractor sourcing
  • Resident communication
  • Legal document preparation
  • Marketing development
  • Web developmemt
  • IT support
  • Training strategist
  • SEO expert

Accomplishments

  • Supervised team responsible for executing well on projects, leading to 10% increased revenue in one year.
  • Upsold additional units a Valet trash products with no changes to product or service, increasing monthly revenue 3.5%
  • Implemented a resident portal that expedited the Q&A and inforation process, streamlining work and increasing efficiency 10% and dropped delinquency on the 3rd of the month by 25%.
  • Proven to increase renewals to over 65% and increase NOI by 5% in the first year on all new properties I over saw without making any major financial changes to the product.

Affiliations

  • HAA
  • TAA
  • Yardi educator
  • previous PAC member

Certification

  • Certified Project Management Professional
  • Certified Internet Web Professional
  • Certified In Chat GPT
  • Certified in DALL-E
  • Certifief in online marketing
  • Currently pursuing IT automation and python with google
  • Currently pursuing Generative AI in Marketing with Univercity of Virginia

Additional Information

I have had the privilege of working with incredible people and taking advantage of opportunities that have allowed me to gain extensive knowledge and experience across many aspects of the multifamily industry. My core strengths lie in problem-solving and development, where I excel at identifying challenges, creating solutions, and driving meaningful growth.

Languages

English
Advanced

Timeline

Senior Property Management Specialist

Emerge Living
03 2023 - Current

Personal Assistant to the CEO

ClearWorth Capital
03 2019 - 03 2023

Community Director, Property Manager / Auditor / DD Team Leader / Trainer

CWS Apartment Homes, Management
12 2017 - 09 2019

Portfolio Manager

Marquette / Steadfast Companies / CFLane / Davis Development
03 2008 - 11 2017

University of Houston

from Communication and Media Studies
2026

Houston Community College

from Social Psychology
2030
James “Mike” Andrews