James Woods
Gosport,United Kingdom
Summary
Adaptable and Motivated early-career professional with a strong foundation in strategic thinking, communication, and cross-functional collaboration. Known for being proactive, organised, and adaptable, with a clear focus on personal growth and continuous learning. Demonstrates strong potential to contribute at both operational and strategic levels, with a passion for driving improvement, engaging others, and delivering meaningful outcomes in people-focused environments.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
People Experience Apprentice
Bts
Portsmouth, Hampshire
07.2024 - Current
- Lead the recruitment strategy and execution across all BTS Europe offices, ensuring seamless coordination of candidate experience, stakeholder alignment, and hiring outcomes
- Manage the end-to-end onboarding process for new joiners across the region, designing and delivering experiences that promote early engagement and long-term success
- Act as the central owner of People data integrity, maintaining and updating key internal systems to support workforce planning, reporting, and decision-making
- Drive and support function-wide initiatives aimed at improving processes, systems, and service delivery within the People team
- Collaborate on high-impact projects that contribute to the growth and evolution of the People function, supporting BTS's broader talent and organisational goals
- Took initiative in learning new techniques, leading to improved performance.
Barista and Customer facing professional
THE PENGUIN CAFE
Lee-on-the-Solent
05.2023 - 06.2024
- Delivered quick and efficient service during peak hours, enhancing overall customer experience.
- Supported co-workers to maintain smooth café operations and foster a positive work environment.
- Prioritised customer satisfaction, achieving an average service rating of 4.6 on Google reviews.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Maintained composure under pressure while consistently providing quality service.
- Facilitated onboarding of new employees, ensuring thorough knowledge of products and procedures.
Education
GCSE'S - Mathematics, English
BAY HOUSE SCHOOL AND SIXTH FORM
Gosport, Hampshire 09.2016 - 05.2021
A LEVELS - History, Business studies, Film Studies
BAY HOUSE SCHOOL AND SIXTH FORM
Gosport, Hampshire 09.2021 - 06.2023
Skills
- Effective communication
- Organisational skills
- Proactive problem-solving
- Team collaboration
- Initiative
- Adaptability
Certification
- Food Safety and Hygiene - Level 2
- The Project Management Course: Beginner to Project Manager,
- Business and Management Subject Spotlight - Springpod
Custom
References available upon request.
Affiliations
- Travelling and exploring new cultures
- Lifelong supporter of Portsmouth FC
- Following and playing a variety of sports
- Passionate about hiking and spending time outdoors
Timeline
People Experience Apprentice
Bts
07.2024 - Current
Barista and Customer facing professional
THE PENGUIN CAFE
05.2023 - 06.2024
A LEVELS - History, Business studies, Film Studies
BAY HOUSE SCHOOL AND SIXTH FORM
09.2021 - 06.2023
GCSE'S - Mathematics, English
BAY HOUSE SCHOOL AND SIXTH FORM
09.2016 - 05.2021
Similar Profiles
Cynthia GonzalezCynthia Gonzalez
Behavior Technician at BTSBehavior Technician at BTS
Da'Von MitchellDa'Von Mitchell
Electrician at BTSElectrician at BTS
Richard DelgadoRichard Delgado
Maintenance Technician at BTSMaintenance Technician at BTS
Katy Ann McfarlaneKaty Ann Mcfarlane
Health care support worker at Portsmouth Hospitals NHS TrustHealth care support worker at Portsmouth Hospitals NHS Trust
FEBA ABRAHAMFEBA ABRAHAM
Senior Care Assistant at Park view, Runwood HomesSenior Care Assistant at Park view, Runwood Homes