James Woods
Gosport,United Kingdom
Summary
Adaptable and Motivated early-career professional with a strong foundation in strategic thinking, communication, and cross-functional collaboration. Known for being proactive, organised, and adaptable, with a clear focus on personal growth and continuous learning. Demonstrates strong potential to contribute at both operational and strategic levels, with a passion for driving improvement, engaging others, and delivering meaningful outcomes in people-focused environments.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
People Experience Apprentice
Bts
Portsmouth, Hampshire
07.2024 - Current
- Lead the recruitment strategy and execution across all BTS Europe offices, ensuring seamless coordination of candidate experience, stakeholder alignment, and hiring outcomes
- Manage the end-to-end onboarding process for new joiners across the region, designing and delivering experiences that promote early engagement and long-term success
- Act as the central owner of People data integrity, maintaining and updating key internal systems to support workforce planning, reporting, and decision-making
- Drive and support function-wide initiatives aimed at improving processes, systems, and service delivery within the People team
- Collaborate on high-impact projects that contribute to the growth and evolution of the People function, supporting BTS's broader talent and organisational goals
- Took initiative in learning new techniques, leading to improved performance.
Barista and Customer facing professional
THE PENGUIN CAFE
Lee-on-the-Solent
05.2023 - 06.2024
- Delivered quick and efficient service during peak hours, enhancing overall customer experience.
- Supported co-workers to maintain smooth café operations and foster a positive work environment.
- Prioritised customer satisfaction, achieving an average service rating of 4.6 on Google reviews.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Maintained composure under pressure while consistently providing quality service.
- Facilitated onboarding of new employees, ensuring thorough knowledge of products and procedures.
Education
GCSE'S - Mathematics, English
BAY HOUSE SCHOOL AND SIXTH FORM
Gosport, Hampshire 09.2016 - 05.2021
A LEVELS - History, Business studies, Film Studies
BAY HOUSE SCHOOL AND SIXTH FORM
Gosport, Hampshire 09.2021 - 06.2023
Skills
- Effective communication
- Organisational skills
- Proactive problem-solving
- Team collaboration
- Initiative
- Adaptability
Certification
- Food Safety and Hygiene - Level 2
- The Project Management Course: Beginner to Project Manager,
- Business and Management Subject Spotlight - Springpod
Custom
References available upon request.
Affiliations
- Travelling and exploring new cultures
- Lifelong supporter of Portsmouth FC
- Following and playing a variety of sports
- Passionate about hiking and spending time outdoors
Timeline
People Experience Apprentice
Bts
07.2024 - Current
Barista and Customer facing professional
THE PENGUIN CAFE
05.2023 - 06.2024
A LEVELS - History, Business studies, Film Studies
BAY HOUSE SCHOOL AND SIXTH FORM
09.2021 - 06.2023
GCSE'S - Mathematics, English
BAY HOUSE SCHOOL AND SIXTH FORM
09.2016 - 05.2021
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