Lowri Williams

Current responsibilities:

• Develop and Implement employee engagement initiatives that enhance company culture and employee satisfaction
• Create and execute the employee engagement survey, monitoring survey results, identifying key trends and implement feedback driven improvements.
• Deliver internal communications to promote transparency and connection across the business.
• Lead wellbeing initiatives as a Wellbeing Champion and Mental Health First Aider, ensuring employees feel supported and valued.
• Develop and manage employee recognition programmes celebrating achievements and contributions across the company.
• Manage onboarding procedures, ensuring smooth integration of new employees.
• Coordinate training initiatives to enhance employee skills.
• Act as a key contact for charity partnerships, aligning activities with company values and employee engagement strategies.
• Coordinate fundraising initiatives and employee volunteering programmes to maximise participation and impact.
• Organise company events, including team activities and the annual Christmas party.

• Supported People Partners with recruitment and onboarding activities to ensure a smooth and compliant employee journey.
• Supported the implementation of a new ATS platform, designing and delivering training workshops to ensure smooth adoption across the business.
• Coordinated maternity, paternity, adoption, and shared parental leave processes, ensuring accurate documentation and timely communication.
• Verified right-to-work documentation and managed medical forms appropriately.
• Monitored probation review deadlines and issued end-of-probation paperwork.
• Supported return-to-work meetings, monitored absence levels, and escalated concerns to People Partners where appropriate.
• Assisted with employee relations matters, including grievances, absence, and lateness meetings.
• Collaborated with hiring managers to define job requirements and specifications.
• Assisted in payroll administration for accurate and timely salary disbursement.

• Provided HR administrative support to People Partners across Retail and Head Office functions.
• Acted as a key point of contact between HR and employees, ensuring clear communication and timely resolution of HR-related queries.
• Coordinated all starter, change, and leaver processes, issuing and maintaining employment contracts and documentation in line with legislative and GDPR requirements.
• Monitored and managed People inboxes, reviewing and improving administrative processes to maintain compliance and efficiency.
• Supported delivery of People KPIs to enhance employee satisfaction and high-quality HR service.

• Worked as a member of the property management team to contribute towards the smooth running of the business during the busy student housing rental period in Cardiff.
• Liaised with landlords, tenants and contractors, to monitor and track repair works and to ensure works were completed within a reasonable timeframe with all parties kept updated.
• Proactively dealt with issues reported by tenants on a daily basis.
• Supported the property management and administration team with inspections and checkout reports.