Summary
Safety conscious and dependable individual with proven leadership experience in fast paced environments. Strong understanding of health and safety compliance, risk awareness and structured procedures. Practical and hands on with a keen interest in infrastructure maintenance and field based work. Resilient, team focused and committed to developing technical expertise.
Overview
5
5
years of professional experience
2
2
Certification
Work History
Assistant Manager
JD Sports
Llandudno, Gwynedd
11.2025 - Current
- Conducted performance reviews, providing constructive feedback and setting individual goals.
- Oversaw daily operations, including opening and closing procedures, to maintain store standards.
- Managed team rosters to guarantee optimal staffing levels during peak and off-peak hours.
- Prepared detailed reports on weekly sales, expenses, and staff productivity for management review.
- Manual Handling Expertise: Demonstrated very good manual handling experience by efficiently and safely managing stock, and ensuring compliance with health and safety standards in a high-demand environment.
- Clear Understanding of Fire Drills: In-depth knowledge and experience of fire drills and emergency response procedures, ensuring staff and customer safety in case of an emergency.
Assistant Manager
JD Sports
Cheshire Oaks, Cheshire
01.2025 - 11.2025
- Supported and developed team members through regular one-to-one check-ins, coaching conversations, and goal setting to improve performance.
- Took responsibility for day-to-day store leadership, ensuring smooth opening and closing routines, and consistent operational standards.
- Planned and adjusted staff rotas to balance labour efficiency with customer demand across busy and quiet trading periods.
- Collated and analysed sales figures, labour costs, and team output, reporting insights to senior management.
- Stock & Manual Handling: Safely handled high volumes of stock, following correct manual handling techniques to reduce risk and maintain a safe working environment.
- Emergency Procedures: Actively enforced fire safety procedures, including evacuation processes, and staff awareness of emergency protocols.
Store Manager
JD Sports
Bangor, Gwynedd
05.2021 - 01.2025
- Lead and manage a team of 15+ in a high-volume retail environment, driving performance, safety, and customer satisfaction.
- Oversee daily operations, including stock management, visual merchandising, and ensuring store standards are met.
- Developed and implemented effective sales strategies, consistently achieving store targets, and improving team performance.
- Managed staff training, fostering a positive, high-performance culture, while prioritising safety and well-being.
Certification
- Global Wind Organisation (GWO): Basic Technical Training. Electrical, Hydraulics and Mechanical
- Level 3 First aid: Catastrophic bleeding
Accomplishments
- Manager of the Quarter – JD Sports UK
Awarded for outstanding performance in store management, exceeding targets, and maintaining a safe working environment.
- JD Academy Award (Most Impressive Candidate)
Recognized for exceptional leadership, growth potential, and performance during training.
- North Wales Coast Cup Champions (Football)
Apart of the team that won the highest local competition
Education
GCSEs -
2016
English - C
Mathematics - C
Science - C
Welsh - C
IT - Pass
Business - Double Merit
Higher National Diploma - BTEC Extended Diploma level 3 in Computer Science - MERIT
Skills
- Manual Handling & Equipment Safety: Experience in manual handling techniques, ensuring safe and efficient handling of equipment, reducing the risk of injury and ensuring compliance with safety regulations
- Team Leadership & Collaboration: Strong leadership experience, capable of managing diverse teams and coordinating efforts in high-pressure Skilled in delegating tasks, ensuring team safety, and maintaining operational efficiency
- Problem-Solving in Challenging Conditions: Ability to solve complex problems quickly and efficiently
- Health & Safety Compliance: In-depth knowledge of health and safety regulations, risk management, emergency response protocols and fire drills Proficient in managing risk assessments, accident reporting, and ensuring all equipment is properly maintained and utilized
- Emergency Response & Crisis Management: Experienced in managing emergency situations, including serious accidents and safety incidents, with a focus on ensuring the well-being of all personnel and effective communication
Hobbies and interests
- Football: Passionate about watching and playing.
- Mountaineering: Enjoy exploring the mountains of North Wales with occasional trips to Scotland
- Coasteering: Adventuring across the coast of Anglesey
Timeline
Assistant Manager - JD Sports
11.2025 - Current
Assistant Manager - JD Sports
01.2025 - 11.2025
Store Manager - JD Sports
05.2021 - 01.2025
Ysgol Syr Thomas Jones - GCSEs,
Grwp Llandrillo Menai - Higher National Diploma, BTEC Extended Diploma level 3 in Computer Science - MERIT