Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

James Poole

West Malling,Kent

Summary

I am a dynamic and creative professional with a strong foundation in retail sales techniques, a confident communicator and I have developed skills through education around business management and marketing techniques. Demonstrating exceptional analytical thinking and decision-making skills, consistently fostering a positive attitude in all professional interactions. I am committed to leverage my creative thinking to drive innovative solutions and achieve career growth. I am seeking a job that will both stimulate and push me to succeed. I am a confident and well-educated individual that is ready to work hard, and I can contribute highly to help improve the workforce.

Overview

4
4
years of professional experience

Work History

Retail worker

Tesco
West Malling, Kent
05.2023 - Current
  • Assisted customers with product selection, leading to improved customer satisfaction.
  • Maintained clean and organised store shelves for a pleasant shopping environment.
  • Demonstrated strong knowledge of products by answering customer queries effectively.
  • Operated till accurately to ensure smooth checkout process.
  • Received deliveries and stocked goods on shelves efficiently for easy accessibility.
  • Handled customer complaints in a professional manner, resolving issues promptly.
  • Performed price checks for customers with accuracy ensuring trust and credibility.
  • Assisted in annual stocktaking activities, contributing to accurate inventory records.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.

Restaurant waiter

St Leonard's
West Malling, Kent
07.2021 - 05.2022
  • Enhanced customer dining experience by providing top-notch service.
  • Ensured cleanliness and organisation of assigned tables for a comfortable environment.
  • Delivered prompt, efficient service to ensure customer satisfaction.
  • Maintained detailed knowledge of menu items to provide recommendations.
  • Facilitated table settings and arrangement for optimal space utilisation.
  • Handled cash register operations, ensuring accurate transactions.
  • Demonstrated excellent communication skills whilst taking orders from guests.
  • Performed closing duties including cleaning and preparing tables for next day's service.
  • Worked effectively under pressure during peak hours, ensuring timely services.


Education

Bachelor of Business Administration - Business Management and Marketing

Nottingham Trent University
Nottingham
09.2022 -

A-Levels - Business, PE, Sociology

Maidstone Grammar School
Kent
08.2020 - 05.2022

Skills

  • Positive attitude
  • Retail sales techniques
  • Confident communicator
  • Creative thinking
  • Decision making
  • Analytical-thinking


These are just a few of the skills that I have developed in both my education and experience when working

Accomplishments

  • Bronze Duke Of Edinburgh award
  • Young Leaders certificate - England Cricket

Affiliations

  • Football
  • Golf
  • Cricket

Timeline

Retail worker

Tesco
05.2023 - Current

Bachelor of Business Administration - Business Management and Marketing

Nottingham Trent University
09.2022 -

Restaurant waiter

St Leonard's
07.2021 - 05.2022

A-Levels - Business, PE, Sociology

Maidstone Grammar School
08.2020 - 05.2022

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James Poole