Emily Pattle
Canvey Island,United Kingdom
Summary
Proven track record in staff training and development, business process improvement, and retail product sales. Adept at risk prevention, self-review, peer-checking, and supporting store management. Committed to maintaining a positive attitude while meeting deadlines and enhancing customer relations through comprehensive product knowledge.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Experienced retail professional focused on delivering exceptional customer service and driving sales. Enhance customer satisfaction and loyalty through attentive service and product knowledge. Excel in maintaining organised and visually appealing store displays, ensuring inviting shopping environment.
Reliable and customer-focused individual with strong communication and problem-solving skills, coupled with friendly and approachable demeanour. Proficient in managing point-of-sale systems and providing exceptional customer service. Eager to contribute to positive shopping experience.
Dedicated retail worker with 4 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work history
Retail worker
Paul Welsh
Canvey Island, Essex
04.2021 - Current
- Liaised with suppliers regularly for timely delivery of products,.
- Followed company policies and guidelines strictly maintaining standards of operation.
- Demonstrated strong knowledge of products by answering customer queries effectively.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Consistently met personal sales goals whilst providing excellent customer service.
- Created attractive product displays that stimulated customer interest and purchases.
- Assisted customers with product selection, leading to improved customer satisfaction.
- Assisted new team members, fostered cooperative working relationships.
- Provided excellent customer service to enhance repeat business.
Education
A-Levels - English combined, Psychology, Bussiness
Seevic College
essex 09.2019 - 03.2021
Skills
- Performance monitoring and evaluation
- Collaborative leadership
- Attention to deadlines
- Constructive feedback
- Customer Service
- Customer relations
- Product knowledge
- Account management
- Training and Development
- Performance Management
- Staff training and development
- Business process improvement
- Retail product sales
- Risk prevention
- Self-review and peer-checking
- Store management support
- Positive attitude
- Health and safety standards
Timeline
Retail worker
Paul Welsh
04.2021 - Current
A-Levels - English combined, Psychology, Bussiness
Seevic College
09.2019 - 03.2021