James Ogunbiyi
Luton,bedfordshire
Summary
Support Worker skilled in crisis intervention and behaviour management, utilising evidence-based techniques to address diverse client needs. Coordinates tailored rehabilitation programmes, facilitating skill development and emotional support. Tracks client progress meticulously, contributing to continuous care improvement.
Overview
4
4
years of professional experience
Work History
Support Worker
Deen Grange Care
Southall, The Broadway,Southall.
02.2025 - Current
- Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
- Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
- Administered medication accurately and safely, following strict healthcare protocols to maintain client well-being.
- Offered emotional support and companionship, reducing feelings of isolation among clients.
- Encouraged service users to be independent and active members of society.
- Participated in training sessions to enhance skills and knowledge, staying informed about best practices in care.
- Escorted clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals.
- Tracked and documented client behaviours, activity engagement, skills development and notable incidents.
- Maintained detailed records of client progress, interventions, and any changes in condition, contributing to continuous care improvement.
- Provided support in social, physical and emotional areas to assist clients with integrating into local community.
- Managed challenging behaviour through de-escalation techniques and positive reinforcement, ensuring a safe environment.
- Communicated effectively with clients' families, providing updates and advice to support them in their caring roles.
- Developed trusting relationships with service users and advocated on their behalf.
- Monitored client health and well-being, swiftly responding to emergencies and liaising with healthcare providers as necessary.
- Supported clients in managing their finances and budgeting, increasing their financial independence and security.
- Arranged transport for clients to attend medical appointments, social events, and other activities, enhancing their community participation.
- Collaborated with healthcare professionals to coordinate care services, ensuring a holistic approach to client health.
- Assisted clients with disabilities obtain support services for rehabilitation purposes.
- Helped clients access community medical, housing and transportation resources.
Support Worker
PIVOT HEALTH CARE
ilorin,kwara state, Nigeria
03.2022 - 01.2025
- Delivered client-centred approach by contacting external social service agencies to obtain holistic view of individuals.
- Helped clients develop proficiencies such as coping mechanisms, technical abilities and job skills.
- Worked with leadership, parents and volunteers to establish clear goals and guidelines for group meetings.
- Facilitated weekly group meetings, listening actively and offering compassionate support.
- Evaluated clients' progress using evidence-based techniques.
- Carried out client tests, assessing skills, strengths and deficits to develop tailored plans.
- Created rehabilitation programmes for service users with substance abuse issues.
- Contributed to pre-release and release planning.
- Coordinated crisis intervention and emergency shelter services for clients.
- Utilised assistive technology and equipment to support clients' physical needs and improve their access to services.
- Obtained client feedback to enhance services and user experience.
- Helped to select and admit clients to appropriate services.
- Coordinated with social services and other agencies to access additional support for clients, facilitating comprehensive care.
Education
Master of Business Administration - Management $ Digital marketing
University of Hertfordshire
Hatfield01-2026
Skills
- Client engagement
- Medication administration
- Record-keeping
- Crisis intervention
- Care planning
- Diversity awareness
- Behaviour management
- Dependable character
- Personal care
- Safeguarding protocols
- Health and safety procedures
- Personal care assistance
- Dealing with vulnerable clients
- Mental health support
- Learning disabilities support
- Disability support
- Autism Spectrum Disorder support
- Communication skills
- Assistive technology use
Timeline
Support Worker
Deen Grange Care
02.2025 - Current
Support Worker
PIVOT HEALTH CARE
03.2022 - 01.2025
Master of Business Administration - Management $ Digital marketing
University of Hertfordshire