James Ketel
Cheshire West and Chester,CHW
Summary
Dedicated and compassionate professional with extensive experience in supporting individuals with diverse needs, including children and adults with disabilities and neurodivergent conditions. Committed to developing tailored care and support packages that empower service users and their families while advocating for their rights and well-being. Proven ability to collaborate with multi-disciplinary teams and build strong relationships to enhance the quality of life for vulnerable populations. Seeking to leverage my skills and experience in a role that prioritizes child protection and support services.
Offering strong foundation in empathy, active listening, and conflict resolution. Knowledgeable about community resources and support services. Ready to use and develop interpersonal communication, problem-solving, and teamwork skills in this role.
Compassionate and dedicated individual with natural ability to communicate and build trust, combined with strong problem-solving skills and empathy, well-suited for supporting and guiding students. Possesses transferable skills such as active listening and conflict resolution, which are essential for Student Social Worker role. Aims to create positive outcomes and meaningful change.
Overview
3
3
years of professional experience
16
16
years of post-secondary education
1
1
Certification
Work history
Student Social Worker
Cheshire East Council – Adult Community Team
2026.01 - 2026.05
- - Collaborated with adults, including numerous service users who were neurodivergent and had disabilities, to conduct detailed assessments of their individual needs. This engagement involved fostering meaningful connections to better understand each person's unique challenges and aspirations.
- - Developed specific support and care packages tailored to meet the diverse needs of service users, focusing on enhancing their independence and overall quality of life. My approach was centered on empowering individuals to articulate their needs and preferences, ensuring that their voices were central to the care process.
- - Facilitated referrals to the Shared Lives scheme, which provides essential support for adults with learning disabilities, mental health challenges, and other needs that impact their ability to live independently. This involved collaborating closely with families and approved carers to match service users with appropriate support, enabling them to share in a family and community life that promotes inclusion.
- - Worked alongside multi-disciplinary teams to coordinate comprehensive care plans that addressed both immediate and long-term support needs, ensuring that the strategies developed were both effective and adaptable as circumstances changed.
- - Advocated for the rights of neurodivergent adults, ensuring they had access to necessary resources and support services that would enhance their well-being and facilitate their engagement in the community
- . - Provided consistent emotional support and guidance to service users and their families, helping them navigate complex systems and fostering a nurturing environment that prioritized their dignity and independence
Security Manager
Showsec – SIA Door Supervisor
2023.04 - 2026.05
- -In my role as a Security Manager for concerts and large events, I honed specific skills that are highly transferable to the position in child protection and support services. I was responsible for ensuring the safety and security of all attendees, which involved strategic planning and crisis management in high-pressure environments.
- -Event Management and Safety: Managed concert operations, overseeing security protocols to ensure a safe environment for thousands of guests. This experience taught me the importance of vigilance and proactive risk assessment, skills that are crucial in safeguarding vulnerable populations.
- -Supportive and inclusive: I prioritised accessibility by implementing initiatives to accommodate neurodivergent attendees, particularly those with sensory sensitivities. For example, I created designated quiet zones where individuals could retreat to if they felt overwhelmed. I received positive feedback from guests and staff alike, with many expressing gratitude for my dedication to making the event inclusive and accessible.
- -Communication and Interpersonal Skills: Engaged directly with guests to assess their needs and provide personalized support. My approachable demeanor helped build trust, and my responsiveness to feedback was instrumental in enhancing the overall experience for all attendees.
- – Crisis Intervention: Developed skills in de-escalation techniques and conflict resolution, managing situations calmly and effectively while ensuring the well-being of guests. This blend of event management experience and a strong commitment to inclusivity will allow me to effectively support vulnerable children and ensure their needs are met in a safe and nurturing environment.
Student Social Worker
Manchester City Council – Cared For Team
2024.10 - 2024.12
- - Engaged with families and children with disabilities, conducting comprehensive assessments to understand their unique challenges and requirements. This involved building strong, trusting relationships with both children and their families, ensuring open communication and collaboration throughout the support process.
- - Developed tailored care and support packages that addressed the specific needs of each child and family. I worked closely with various stakeholders, including social workers, educational professionals, and healthcare providers, to ensure a holistic approach to support that catered to both immediate and long-term needs.
- - Facilitated individualized support plans that included resources for educational assistance, social integration, and emotional well-being, empowering families to navigate complex systems and access necessary services.
- - Advocated for the rights of children with disabilities, ensuring their voices and choices were prioritized in all decisions affecting their care and support. This advocacy included participation in meetings with families to discuss and design appropriate interventions that aligned with their desires and goals.
- - Collaborated with multi-disciplinary teams to review and adjust care strategies regularly, responding proactively to the evolving needs of children and families, and ensuring that our support remained relevant and effective.
- - Provided emotional support and guidance to families during critical transitions and challenges, reinforcing my commitment to fostering a nurturing and inclusive environment for all children, regardless of their abilities.
Social Work Student Young Carers Salford Team
Gaddum Centre— Northern Quarter, Green Fish Resource Centre, Salford
Salford
2023.10 - 2024.03
- - Provided individualized 1-1 support sessions (6-12 sessions per referral) for young carers aged 5-16 and young adult carers aged 17-24, offering emotional support, guidance, and resources tailored to their specific situations.
- - Organised and facilitated group support sessions, promoting peer-to-peer interaction and shared experiences, ensuring that the voices of young carers were heard and valued.
- - Coordinated activities and outings, such as trips and social events, designed to alleviate the pressures of caregiving and enhance wellbeing, thereby allowing young carers to build friendships and resilience.
- - Conducted initial assessments and managed referrals, ensuring that young carers accessed appropriate support and resources, tailored to their specific circumstances.
- - Engaged actively with multi-disciplinary teams, including educators, healthcare professionals, and family members, to ensure comprehensive and cohesive care for young carers.
- - Developed and implemented care plans that empowered young carers, equipping them with the skills and resources needed to cope with their caregiving responsibilities effectively.
- - Maintained accurate and up-to-date case records, adhering to confidentiality and safeguarding protocols.
- The Gaddum Centre is a leading independent organization in Manchester and Salford, committed to providing high-quality health and social care services since 1833.
Education
Aquinas College
Stockport 2017.01 - 2021.01
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Fallibroome Academy
Macclesfield 2013.01 - 2019.01
Level 4 Diploma Certificate - Higher Education
University of Derby
Derby 2021.01 - 2022.01
Bachelor of Science - Social Work
University of Salford
Salford 2022.01 - 2026.07
Skills
- Multi-agency working
- Early Help assessments
- Human Rights Advocacy
- Service coordination
- Strategic resource allocation
- Care planning
- Reflective practice
- Empathetic
- Excellent interpersonal skills
- Basic First Aid and CPR certified
- Anti-Oppressive Practise
- Child protection awareness
- Substance abuse awareness
References
Available upon request.
Certification
Level 3 Award in Emergency First Aid At Work 27th October 2023
Driving License 2024
Timeline
Student Social Worker
Cheshire East Council – Adult Community Team
2026.01 - 2026.05
Student Social Worker
Manchester City Council – Cared For Team
2024.10 - 2024.12
Social Work Student Young Carers Salford Team
Gaddum Centre— Northern Quarter, Green Fish Resource Centre, Salford
2023.10 - 2024.03
Security Manager
Showsec – SIA Door Supervisor
2023.04 - 2026.05
Bachelor of Science - Social Work
University of Salford
2022.01 - 2026.07
Level 4 Diploma Certificate - Higher Education
University of Derby
2021.01 - 2022.01
Aquinas College
2017.01 - 2021.01
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Fallibroome Academy
2013.01 - 2019.01