Chantal NCHANG
East London,United Kingdom
Summary
Caring and compassionate social care professional, committed to offering first-class, individualised support to service users. Skilled at adapting communication styles to build two-way conversation with clients. Designs comprehensive support packages to meet unique service user needs.
Overview
6
6
years of professional experience
Work history
Social Worker
BRENT COUNCIL
Wembley, Greater London
2026.02 - 2026.03
- Supported statutory child protection work, including Section 17 and Section 47 enquiries.
- Contributed to child and family assessments, risk assessments, and safety planning.
- Attended and participated in Child Protection Conferences, Core Group meetings, and strategy discussions.
- Completed direct work with children and families using a strengths-based and safeguarding-focused approach.
- Maintained accurate case recordings in line with local authority policy and statutory guidance.
- Worked collaboratively with multi-agency professionals (schools, health, police).
Social Worker
Mind BLMK
Luton, Bedfordshire
2025.02 - 2025.08
- Provided person-centred support to adults experiencing mental health difficulties.
- Completed assessments, risk assessments, and support plans using a strengths-based approach.
- Identified and responded to safeguarding concerns in line with policy and legislation.
- Maintained accurate case records and worked collaboratively with multi-agency professionals.
SALES MEDICAL REPRESENTATIVE
ClinicExpert International Healthcare Service
Istanbul
2022.01 - 2023.11
- Conduct peer to peer telephone consultations with patients in order to gather information related to their medical history and desired aesthetic surgery.
- Book and arrange appointment between patients and surgeon.
- Providing patients with necessary information to follow before and after their surgery.
- Keeping track of patients medical record and file management on database.
- Post-Op follow up with patients.
ENGLISH LANGUAGE TEACHER
Mersin Canada School
Adana
2021.01 - 2022.01
- Teaching students the proper way of speaking and writing in the English language by using lesson plans to help them develop a deep understanding of grammar, punctuation, spelling, vocabulary and sentence structure.
- Prepare coursework, assignments and tests designed to grow each student's oral and written knowledge of the English language and their comprehension and critical thinking skills.
- Attend faculty meetings to help improve course curriculum and discuss programs to help motivate students to properly use the English language.
- Met with parents and gave them a report on their child's progress in the classroom.
- Monitored student progress and worked closely with other staff members to plan and coordinate coursework and lesson plans.
MEDICAL CONSULTANT
Promed Hair, Aesthetic and Dental Clinic
Istanbul
2020.01 - 2021.01
- Liaison between patients and doctors.
- Discuss with patients in regards to their medical history and current complaints/needs.
- Convince patients to undergo a certain surgery that will be beneficial to their overall health and wellbeing according to their current needs.
- Providing timely communication and information to patients Pre and Post-Op.
- Advise patients in regards to preparation and success of their surgery.
- Following-up with patients after their surgery and provide them with necessary advice and care.
- Developing Project plans and reports in line with the patients needs.
- Accurately keeping track of patients record in database.
Education
Master's degree - Social Work
University of Hertfordshire
Hertford, HertfordshireMaster's degree - International Business
Gelişim University
2021.01 - 1 2023
BSC - Teaching / English
University Of Buea
2014.01 - 1 2018
Skills
- Multi-agency working
- Sales
- Care and support planning
- Medical sales
- Dedicated team Player
- Key account management in medical sales
- Safeguarding (Adults & Children)
- Risk assessment & risk management
- Understanding of legislation (Care Act 2014, Children Act 1989/2004, Mental Capacity Act 2005, Mental Health Act 1983/2007)
- Adaptability in a dynamic and changing work environment
- Critical Thinking
- Sales pipeline
- English (working proficiency), French (Average speaker)
- ESKILLS: Microsoft Office suite, Excel, Word Press QUALITIES
- Work well under pressure
- Collaboration
- Proactiveness
- Team communication
- Email marketing
- Maintains confidentiality
- Report writing
- Holistic assessment
Languages
English
Advanced
C1
Volunteer Experience
- Grey Paradise Elderly Home and Foundation, Social Worker (Volunteer), 2018-01, 2019-12, Accessing mental and emotional health, including past and present psychological conditions., Engaging dialogue about their Social, financial, familial, educational and occupational history and current situation., Checking health and treatment history., Current medications and adherence to treatment plans.
- Nabil Hope Foundation, SOCIAL WORKER (Volunteer), 2019, 2020, Locating and double checking IDP homes to ensure basic needs are met., Providing care and school material for homeless children and helping single mothers and widows learn a craft or get a job to help assist their families., Alerting medical facilities to draw attention on IDPs that needed urgent healthcare because of the effects of war., Providing counselling to the traumatised children and adults who had lost their property, homes and loved ones due to the crisis.
Personal Details
- Eligible to work in the UK: Yes
- Highest Level of Education: Master's
- Industry: Community & Social Service, Customer Service, Education & Instruction, Human Resources, Project Management, Scientific Research & Development, Social Science
- Total years of experience: 5
Timeline
Social Worker
BRENT COUNCIL
2026.02 - 2026.03
Social Worker
Mind BLMK
2025.02 - 2025.08
SALES MEDICAL REPRESENTATIVE
ClinicExpert International Healthcare Service
2022.01 - 2023.11
ENGLISH LANGUAGE TEACHER
Mersin Canada School
2021.01 - 2022.01
Master's degree - International Business
Gelişim University
2021.01 - 1 2023
MEDICAL CONSULTANT
Promed Hair, Aesthetic and Dental Clinic
2020.01 - 2021.01
BSC - Teaching / English
University Of Buea
2014.01 - 1 2018
Master's degree - Social Work
University of Hertfordshire