- football
- rugby
- swimming
- engineering
- spending time with friends
James Hayes
Chelmsford,Essex
Summary
Detail-oriented Mechanical Engineering student with a strong interest in customer service. Leverages effective time management and problem-solving skills to thrive in fast-paced environments. Committed to utilising technical and interpersonal abilities to drive organisational success and improve customer experiences.
Overview
2027
2027
years of professional experience
Work History
Work Experience
Kilnbridge structures limited
05.2026 - Current
- Acquired 30 hours of hands-on experience in engineering and design, including CAD design, shadowing a fitter, and supporting store operations.
- Collaborated with team members to meet project targets, enhancing team cohesion and goal alignment.
- Fostered courteous and effective working relationships, contributing to a positive team environment.
Retail Volunteer
Barnardo’s Chelmer village
05.2026 - Current
- Processed sales transactions efficiently, handling cash and card payments with accuracy.
- Assisted customers in locating merchandise, providing product knowledge to enhance the shopping experience.
- Replenished stock, organised merchandising and displays, operated register, and assisted customers to enhance shopping experience.
- Stocked shelves and maintained presentation of merchandise, adhering to visual merchandising standards.
- Maintained cleanliness and safety in all areas of the store, ensuring compliance with health and safety regulations.
- Handled customer returns, refunds and exchanges at the customer service desk.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Organised back-stock and ensured the stock room was kept orderly for easy access to merchandise.
- Processed and loaded deliveries and back stock onto store shelves.
- Collaborated with team members to meet store targets, fostering a supportive and productive work environment.
- Developed rapport with regular customers, fostering a welcoming atmosphere and encouraging repeat business.
- Conducted inventory checks of products to ensure accurate stock levels. and updated inventory records with new totals.
- Built displays of items for special promotions and updated signs with correct pricing.
- Proposed ideas for window displays and in-store promotions to attract customers and boost engagement.
Magazine Distributor
Springfield parish council
Chelmsford, Essex
06.2025 - Current
- Directed daily operations to achieve maximum efficiency and productivity.
- Scheduled transportation of outgoing goods to meet customer requirements.
- Developed strong relationships with retail partners to facilitate smooth product distribution channels.
- Managed inventory levels and placed orders to replenish stock, maintaining optimal product availability.
- Conducted regular market research to identify potential new products and suppliers, expanding product range.
Voluntary Work
- Current
- Supported children with special educational needs in tailored learning activities to enhance their engagement and understanding.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Education
level 2 - mechanical engineering
Colchester institute
Colchester, ESS07-2026
Gcse - Maths, English, Physical Education, Religious studies, Business and Enterprise (BTEC)
St John Payne Catholic School
01-2025
Skills
- CAD design
- Numerical analysis
- Risk assessment
- Fitness training
- Team player
- Customer service
- Visual merchandising
- Attention to detail
- Organisational skills
- Time management
- Team collaboration
- Problem-solving
- Excellent communication skills
- Active listening
- Team player
- Team building
- Self-motivated
- Excellence commitment
- Customer focused
- Health and safety awareness
- Logical
- Customer focused
- Health and safety awareness
Custom
- Work Experience, Kilnbridge Structures Limited, 30 hours work experience, this included CAD design with engineering, shadowing a fitter and working in stores., 2026-05-01
- Retail Volunteer, Barnardo’s Chelmer Village, Replenishing stock, merchandising and displays, manning the register and assisting customers., 2026-05-01, present
- Magazine Distributor, 2025-06-01, present
- Bronze Award Duke of Edinburgh, 2023-01-01
- Captain of the School Football Team, 2023-01-01
- Captain of the Hatfield Peverel U16 Football Team, 2024-01-01, 2025-01-01
- Weekly Voluntary Work at Columbus College, Helping children with special educational needs in activities and learning.
Interests
Accomplishments
- captain of school football team.
- captain of Hatfield Peverel football team.
- Bronze Duke of Edinburgh award 2023.
Timeline
Work Experience
Kilnbridge structures limited
05.2026 - Current
Retail Volunteer
Barnardo’s Chelmer village
05.2026 - Current
Magazine Distributor
Springfield parish council
06.2025 - Current
Voluntary Work
- Current
level 2 - mechanical engineering
Colchester institute
Gcse - Maths, English, Physical Education, Religious studies, Business and Enterprise (BTEC)
St John Payne Catholic School