Summary
Overview
Work history
Education
Generic
James Hadlow

James Hadlow

Southampton,Hampshire

Summary

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Enthusiastic with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Motivated with over 10 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Enthusiastic with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Focused with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.

Passionate with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.

Overview

18
18
years of professional experience
7
7
years of post-secondary education

Work history

Touring Park Operations

Cove Communications
Portsmouth, West Sussex
2023.03 - 2023.06
  • Oversaw daily operations ensuring seamless guest experiences across multiple touring parks.
  • Coordinated logistics for site setup and breakdown during events and activities.
  • Implemented health and safety standards to maintain a secure environment for visitors.
  • Managed inventory and equipment to ensure readiness for scheduled events and activities.
  • Resolved guest inquiries and complaints promptly to ensure satisfaction and retention.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.

Owner/Operator

Hadlow Security Shutters LTD
Southampton, Hampshire
2018.05 - 2022.12
  • Installed and maintained electrical roller shutter systems to ensure optimal functionality.
  • Conducted regular inspections to identify and rectify potential equipment issues.
  • Collaborated with team members to complete installation projects efficiently and on time.
  • Troubleshot electrical malfunctions, implementing solutions to enhance overall performance.
  • Troubleshot electrical malfunctions and implemented effective solutions to enhance performance.
  • Provided technical support to clients, guiding them through operational procedures.
  • Trained junior technicians on best practices for installation and maintenance of systems.
  • Documented service reports detailing work performed and recommendations for future maintenance.
  • Maintained high-quality results with steady handling of roller machinery.
  • Ensured smooth operation by regularly maintaining and cleaning heavy machinery.
  • Performed minor mechanical repairs on roller machine as needed-maximising machine uptime and reducing delays in project timelines.
  • Oversaw daily operations, ensuring high-quality service and customer satisfaction.
  • Managed inventory levels, coordinating with suppliers to maintain stock availability.
  • Implemented safety protocols, ensuring compliance with industry regulations and standards.
  • Streamlined workflow processes, identifying areas for improvement and optimisation.
  • Cultivated relationships with clients, fostering loyalty and encouraging repeat business.
  • Coordinated installation projects, ensuring timely completion and adherence to specifications.
  • Resolved customer inquiries and issues, providing effective solutions to enhance experience.

Roller Shutter Door Engineer

Waltham Shutter Door Services
Southampton, Hampshire
2016.03 - 2018.05
  • Installed roller shutter doors in commercial and residential properties ensuring adherence to safety regulations.
  • Conducted routine maintenance and repairs on various types of doors to enhance functionality and longevity.
  • Collaborated with clients to assess specific needs and provide tailored solutions for door installations.
  • Trained junior engineers on best practices for installation and maintenance of roller shutter systems.
  • Diagnosed mechanical issues and implemented effective repair strategies to minimise downtime for clients.
  • Utilised hand and power tools proficiently to execute complex installation projects efficiently.
  • Maintained accurate records of service and maintenance activities to ensure compliance with industry standards.
  • Streamlined installation processes by introducing innovative techniques and improving workflow efficiency.
  • Ensured smooth operation by regularly maintaining and cleaning heavy machinery.

Roller Shutter Door Engineer

Dennison Doors
Portsmouth, Hampshire
2011.04 - 2013.05
  • Installed roller shutter doors across various commercial and residential properties.
  • Conducted routine maintenance and repairs to ensure optimal door functionality.
  • Collaborated with clients to assess needs and recommend suitable door solutions.
  • Assisted in troubleshooting mechanical issues, demonstrating problem-solving skills.
  • Utilised specialised tools and equipment for precise door installations.
  • Maintained accurate records of service visits and installations for client documentation.
  • Conducted daily inspections of machinery for optimised performance during operations.

Roller Shutter Door Worker

Armashield
Southampton, Hampshire
2009.02 - 2011.04
  • Installed roller shutter doors by interpreting technical specifications and site requirements.
  • Maintained and repaired roller shutter doors to ensure optimal functionality and safety standards.
  • Collaborated with team members to streamline workflow processes and enhance operational efficiency.
  • Conducted regular inspections of installed doors to identify potential issues and implement necessary solutions.
  • Utilised hand tools and power tools for precise assembly and installation of roller shutter systems.

Roller Shutter Door Engineer

Waltham Shutter Door Services
Southampton, Hampshire
2005.09 - 2009.03
  • Installed roller shutter doors in commercial and residential properties ensuring adherence to safety regulations.
  • Conducted routine maintenance and repairs on various types of doors to enhance functionality and longevity.

Education

GCSEs -

kings School
Winchester, Hampshire
1992.09 - 1999.05
James Hadlow