James Charlton
Faversham,Kent
Summary
Accomplished professional specializing in project planning, agile methodologies, and risk mitigation. Strong communication skills and stakeholder engagement ensure effective management of project lifecycles and realization of benefits. Proficient in MS Project and data governance, with a focus on creative problem-solving to achieve successful project outcomes.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Sortation Operative
Amazon LCY8 Sortation Centre % CTRG Agency
Rochester , Kent
2025.10 - 2026.01
- Using Zebra Android handheld scanner for opening and closing containers for parcels before moving to staging location for loading
- Processing inbound orders via Caljan conveyor belts
- Feeding and Processing Non-Conveyor belt items weighing usually over 15kg
- Sorting parcels via water-spider technique - Loading carts before scanning to close and moving to staging location for loading
- Responding to requests from managers to move to different locations to assist where needed
- Undertaking all tasks by following health and safety safe to go processes.
- Using Pallet trucks and carts alongside building shuttle pallets depending on the location of work and task.
- Processing packages into Non Conveyor belts alongside receiving packages scanning into correct carts / shuttles
- Unloading inbound trailers or carts and pallets with a pallet truck
- Clearing areas of carts, pallets and cardboard as part of the recycling team in the inbound area.
Programme Management Office – Programme Management Support, People Accommodation
Ministry of Defence (MOD)
Whitehall, City of London
2024.03 - 2025.10
- Assisted in programme planning using Project Online and Project for the Web.
- Coordinated scheduling and monitored programme status updates.
- Drafted benefits management documents following central MOD team's processes.
- Engaged monthly with central project management team, reporting to delivery governance board.
- Arranged and supported the delivery of design working groups with military and civilian stakeholders.
- Collaborated with industry partners to create interim furniture solutions for MOD employees in private rentals.
- Volunteered to support implementation of changes based on people survey results.
Policy Advisor Overseas Accommodation - Policy
Ministry of Defence (MOD)
London
2023.05 - 2024.03
- Facilitated discovery session with expert stakeholders regarding subsidy for service personnel.
- Assisted grade 7 colleague in setting up foundations for overseas accommodation pilot for service personnel.
- Supported alignment of policy outlined in Defence Accommodation Strategy (DAS) with overseas accommodation initiatives.
Data Governance Advisor - Data Strategy and Standards
Central Digital and Data Office (CDDO), Cabinet Office
Aldgate, City of London
2022.02 - 2023.05
- Assisted in preparing presentation packs for Chief Data Officer Council.
- Organised meetings for executive committee and managed action items to resolution.
- Supported working groups related to national data strategy initiatives.
- Helped maintain and update the DDAT capability framework roles.
- Contributed to building a trusted community within the CDO network.
- Facilitated governance functions to enhance awareness of data strategy and standards team initiatives.
- Represented the programme during stakeholder engagements with internal and external partners.
- Executed ad-hoc duties such as updating programme roadmaps and collaborating with learning managers for DDAT capability.
Policy and Projects Advisor, Data and Innovation
Central Digital and Data Office (CDDO) Cabinet Office
Aldgate, City of London
2020.08 - 2022.02
- Assisted with delivery and project management for lighthouse data sharing projects.
- Supported design of lighthouse discovery group meeting agenda.
- Helped create bespoke tools and resources for involved projects.
- Aided in collating and assessing reporting and retrospective requirements for lighthouse programme.
- Provided project assistance related to digital data and technology data capability across government.
- Contributed to policy advising and delivery of specialist data projects.
Community Support Manager, Data Science
Government Digital Service
Aldgate, City of London
2019.03 - 2020.08
- Worked with the head of community for data science and other community managers to develop the community agenda.
- Developed community materials, ensuring they are of quality and fit for purpose and accessible to all.
- Managed community membership, through the main community channels of Slack and the community mailing list.
- Designed and delivered Government Data Science Communities of Interest events with waiting lists of attendance
- Liaised and met with community members to ensure they have the necessary support
- Procured SmartSurvey to assist with community feedback processes to monitor the effectiveness of the community agendas, and to build a better understanding of the needs of the community members
- Assisted in planning community events, including meetups and the annual conference, handling logistics, accommodation, and feedback.
- Acted as the day-to-day point of contact for community members seeking support, ensuring their queries were directed quickly and effectively to the most appropriate point of contact, and tracking resolution
- Designed, prototyped and re-designed feedback resources to support Operations meetings and provide an audit trail
- Worked with the heads of community, and the capability, and learning and development teams to identify skills gaps or needs, and to support the creation of learning curriculums
- Introduced Decision, Approval, Brief (DAB Model) for Governance at Operations Meetings
- Other previous roles held: Cabinet Office, Government Digital Service, Capita, Department for International Trade, High Speed 2 and Department for Education
Education
Bachelor of Arts - Criminal Justice Studies
University of Kent
Chatham, Kent 2010.09 - 2013.07
Certificate of Higher Education - Humanities, Social Sciences & Teaching: 18th Century History
Mid Kent College
Chatham, Kent 2009.09 - 2010.07
Apprenticeship in Retail - NVQ Level 2 in Retail Skills, Level 2 Certificate in Retail Operations
Protocol Skills Limited
Dartford, Kent 2006.09 - 2007.05
GCSEs - English, Maths, Science, French, Geography, Spanish, Religious Education
Saint Georges Church of England School
Gravesend, Kent 2004.06 - 2005.07
Skills
- Project support
- Problem-solving
- Communication skills
- Knowledge of agile methodologies
- Project planning expertise
- MS project proficiency
- Risk mitigation strategies
- Project lifecycle management
- Creative problem solving
- Data governance
- Stakeholder communication
- Agile methodology
- Benefits realisation monitoring
- Critical risk management
Affiliations
- Self Sufficiency - Allotment Growing
- Military History
Timeline
Sortation Operative
Amazon LCY8 Sortation Centre % CTRG Agency
2025.10 - 2026.01
Programme Management Office – Programme Management Support, People Accommodation
Ministry of Defence (MOD)
2024.03 - 2025.10
Policy Advisor Overseas Accommodation - Policy
Ministry of Defence (MOD)
2023.05 - 2024.03
Data Governance Advisor - Data Strategy and Standards
Central Digital and Data Office (CDDO), Cabinet Office
2022.02 - 2023.05
Policy and Projects Advisor, Data and Innovation
Central Digital and Data Office (CDDO) Cabinet Office
2020.08 - 2022.02
Community Support Manager, Data Science
Government Digital Service
2019.03 - 2020.08
Bachelor of Arts - Criminal Justice Studies
University of Kent
2010.09 - 2013.07
Certificate of Higher Education - Humanities, Social Sciences & Teaching: 18th Century History
Mid Kent College
2009.09 - 2010.07
Apprenticeship in Retail - NVQ Level 2 in Retail Skills, Level 2 Certificate in Retail Operations
Protocol Skills Limited
2006.09 - 2007.05
GCSEs - English, Maths, Science, French, Geography, Spanish, Religious Education
Saint Georges Church of England School
2004.06 - 2005.07