Abdullahi Mohamed
London,Enfield
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
14
14
years of post-secondary education
Work history
Sortation Operative
Amazon
London, Enfield
2020.07 - 2023.09
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Completed work following safety rules for best working practices.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Sorted materials on warehouse racks and shelves.
- Carried out stock control and maintained quality standards high for audits.
Customer service assistant
JET
London, Enfield
2018.06 - 2020.06
- Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
- Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
- Answered customer telephone calls promptly and improved on-hold wait times.
Education
GCSEs - 7 A* - C Grades
Winchmore School
London 2013.09 - 2018.08
A-Levels - Business
Winchmore School
London 2018.09 - 2020.08
A-Levels - Media
Winchmore School
London 2018.09 - 2020.08
A-Levels - Information Technology
Winchmore School
London 2019.09 - 2021.08
Bachelor of Science - Information Technology
Middlesex University
London 2021.09 - 2024.08
Skills
- Data visualisation
- Data analysis
- Technical analysis
- Web development
- Project management
- Business Intelligence
- Information systems in enterprise project
- User Experience Design
- User Research
- SQL
- Excel
- Tableau
- Communication Skills
- Presentation Skills
- Time Management
- Collaborative
- Team Player
Languages
English
Fluent
Timeline
Bachelor of Science - Information Technology
Middlesex University
2021.09 - 2024.08
Sortation Operative
Amazon
2020.07 - 2023.09
A-Levels - Information Technology
Winchmore School
2019.09 - 2021.08
A-Levels - Business
Winchmore School
2018.09 - 2020.08
A-Levels - Media
Winchmore School
2018.09 - 2020.08
Customer service assistant
JET
2018.06 - 2020.06
GCSEs - 7 A* - C Grades
Winchmore School
2013.09 - 2018.08