Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Bradbury

Wolverhampton,West MIdlands

Summary

Hardworking individual with adaptable skills for good customer care. Completes tasks quickly and as instructed for safe, reliable results. Physically fit to meet busy, energetic shift demands. I work well within a team as well as on my own. I am a good communicator as well with the ability to take leadership if required to help lead, influence and guide others. I would consider myself to be flexible allowing me to adapt to sudden new changes. I'll always strive to give the best experience and time possible for different people to enjoy. I spend a lot of hours volunteering as a Leader with different beaver/cub scout groups as well as being an instructor for a local fire cadet group.

Overview

1
1
year of professional experience
7
7
years of post-secondary education

Work History

General Steward

Wolverhampton Wanderers Football Club
Wolverhampton, West Midlands
08.2022 - Current

• To be responsible for the safety and comfort of spectators within a designated area at all
times.
• Attend the Stadium at given dates and times as directed by the Safety Officer.
• Attend pre-event briefing, and ensure all information is understood.
• To carry out safety checks.
• Attend all training sessions required.
• Direct spectators to seating areas by checking tickets.
• Assist in the prevention of overcrowding by ensuring the crowd limits in various parts of the ground are complied with.
• Immediately report to a Supervisor, Manager or the Safety Officer if an incident occurs and seek the assistance of specialist stewards where necessary.
• Monitor the crowd throughout the ground for signs of distress or overcrowding and take action in accordance with standing instructions.
• Ensure that gangways and exit / evacuation routes are kept clear.
• Assist in the diversion of spectators to other parts of the ground including the closing of turnstiles when the capacity for any area is about to be reached.
• Know the location of and be able to operate effectively the fire fighting equipment at the ground.
• Know the location of the first aid room and any first aid equipment kept elsewhere in the Stadium.
• Be fully conversant with any methods or signals used to alert staff that an emergency has arisen.
• Be capable of recognising potential fire hazards and suspect packages, reporting such findings immediately to a Supervisor, Manager or the Safety Officer.
• Comply promptly with any instruction given in an emergency by the Safety Officer, Area Supervisor or a Police Officer.
• Report to the Area Supervisor or Safety Officer any damage or defect which is likely to pose a threat to spectator safety e.g. a damaged seat or barrier.
• Assist as required in the evacuation of the ground.
• Maintain segregated areas all times.
• Report any issues promptly.

Education

NVQ Level 3 - Protective Services

City of Wolverhampton College
Wolverhampton
09.2021 - 06.2023

GCSEs -

St Peters Collegiate School
Wolverhampton
09.2015 - 05.2021

Skills

  • Duke of Edinburgh Bronze Award
  • NVQ Level 2 Spectator Safety
  • Emergency First Aid at Work
  • Chief Scout Gold Award
  • Safety monitoring
  • Customer assistance
  • Safety standards and protocols


Timeline

General Steward

Wolverhampton Wanderers Football Club
08.2022 - Current

NVQ Level 3 - Protective Services

City of Wolverhampton College
09.2021 - 06.2023

GCSEs -

St Peters Collegiate School
09.2015 - 05.2021
James Bradbury