James Beckenham Hunter
Coulsdon,Surrey
Summary
Skilled professional with a track record of building and maintaining strong client relationships, resulting in high customer satisfaction and loyalty. Experienced in independently managing sales pipelines, consistently meeting and exceeding targets in fast-paced environments. Effective communicator with expertise in FCA regulations and a solution-oriented approach to problem-solving. Quick learner of new products, services, and CRM systems, driven to achieve performance outcomes and business objectives.
Overview
8
8
years of professional experience
2027
2027
years of post-secondary education
Work history
Private Collections Manager
Elizabeth Xi Bauer
London
2026.01 - 2026.03
- Managed client accounts for growing art collections.
- Discussed new opportunities to prospective clients and provided key information needed when comparing against other investment opportunities.
- This was not quite the role I was expecting, the culture behind the business did not fit with what I would like to achieve.
Sales Executive
Group 1 Land Rover
Guildford, Surrey
2025.09 - 2025.12
- Crafted compelling pitches for securing high-value deals with business and personal clients.
- Managed key client accounts meticulously, ensuring consistent delivery of service excellence.
- Championed cross-selling initiatives to maximise sales volume and profit margins.
- Continued FCA compliance, maintaining 100% success levels achieved on exams previously taken
- Streamlined sales process to enhance operational efficiency and productivity.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Accredited by manufacturer for the sale of Range Rover, Defender, Discovery and Jaguar.
Sales Executive
Berry BMW
Thames Ditton, Surrey
2023.02 - 2025.08
- Exceeded monthly sales targets averaging 10-12 units per month, with outstanding F&I Performance. 2 years within top 5 at the company, and top performer in the dealership.
- BMW Certified executive and BMW M Certified Specialist for my dealership.
- Maintained FCA compliance yearly with 100% success on all exams.
- Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.
- Drove high-level B2C sales to secure consistent business, enhancing local market presence significantly.
- Increased customer engagement by delivering high-quality product demonstrations.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
Sales Executive
Wilsons MG Motor UK
Epsom, Surrey
2022.04 - 2023.02
- MG Accredited Sales Executive
- Maintained FCA Compliance with 100% accuracy
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Managed client relationships from early stages of sales process through to post-sales
Service Advisor
Wilson Group
Epsom, Surrey
2021.10 - 2022.04
- Streamlined service processes to increase efficiency.
- Coordinated with technicians to ensure quality of service.
- Prioritised workload effectively during busy periods, ensuring no disruption in the service provision process.
- Handled administrative tasks for effective service delivery.
- Recommended additional services to customers according to their needs, boosting sales opportunities.
- Managed challenging customer situations for resolution and customer retention.
Car Detailer
Romans International
Banstead, Surrey
2021.05 - 2021.08
- Specialist in the care of Ferrari and Porsche paintwork
- Maintained vehicles up to the value of £3m with exceptional care.
- Implemented extensive knowledge of care techniques and processes when detailing both stock and client sold cars. Handled paint imperfections and brought cars to standard exceeding a factory finish.
- Gave advice on best processes for vehicle care, introducing new equipment and processes to the company improving client satisfaction and increasing productivity.
- Ensured safety practices whilst handling chemicals during cleaning processes.
- Inspected vehicles before and after detailing to ensure quality service delivery.
Customer Service Advisor / Claims Handler
AXA Assistance
Redhill, Surrey
2020.01 - 2021.05
- Responded to difficult situations calmly, gained trust of aggrieved customers.
- Guided customers through troubleshooting process with patience and clarity.
- Handled high volume of calls daily for faster issue resolution.
- Managed complex customer issues to successful resolution.
- Paid out claims of up to £100,000 for travel insurance during COVID-19 Lockdown.
Mixologist
Mishiko
Reigate, Surrey
2018.02 - 2021.06
- Collaborated closely with other staff members for smooth operation of the bar area.
- Boosted customer satisfaction by crafting bespoke cocktails tailored to individual preferences.
- Applied advanced mixology techniques to create visually appealing drink presentations.
- Provided education about spirits history promoting an engaging atmosphere whilst serving guests.
Education
Strategic Branding, Identity and Brand Experience -
University of the Arts London (UAL Central Saint Martins)
LondonUAL Extended Diploma - Creative Media Production and Technology
The BRIT School, Croydon
Croydon 2017.08 - 2019.07
10 GCSE passes - including English and Maths
St Bede’s School
Redhill, Surrey 2012.09 - 2017.07
Skills
- Proven ability to build and maintain strong client relationships
- Excellent customer service skills, ensuring client satisfaction and loyalty
- Persuasive communicator with outstanding written and verbal communication
- Quick to learn new products, services, and CRM systems
- Confident working independently and managing a sales pipeline
- Effective under pressure, with a strong ability to meet and exceed targets
- Creative problem-solver with a solution-oriented approach
- Flexible and adaptable to fast-paced, evolving sales environments
- Highly driven by targets and performance outcomes
- Knowledge of FCA regulations
Affiliations
- Fitness
- Track days in the UK and Germany
- Sim Racing
References
References available upon request.
Timeline
Private Collections Manager
Elizabeth Xi Bauer
2026.01 - 2026.03
Sales Executive
Group 1 Land Rover
2025.09 - 2025.12
Sales Executive
Berry BMW
2023.02 - 2025.08
Sales Executive
Wilsons MG Motor UK
2022.04 - 2023.02
Service Advisor
Wilson Group
2021.10 - 2022.04
Car Detailer
Romans International
2021.05 - 2021.08
Customer Service Advisor / Claims Handler
AXA Assistance
2020.01 - 2021.05
Mixologist
Mishiko
2018.02 - 2021.06
UAL Extended Diploma - Creative Media Production and Technology
The BRIT School, Croydon
2017.08 - 2019.07
10 GCSE passes - including English and Maths
St Bede’s School
2012.09 - 2017.07
Strategic Branding, Identity and Brand Experience -
University of the Arts London (UAL Central Saint Martins)