James Appleton

Manage two departments, FLT and Home Returns, with over 40 direct reports.

Support successful operation of furniture picking, loading, and online departments.

• Ensure health and safety compliance through daily vehicle and MHE pre-user checks, regular floor walks, observations, and audits.
• Provide senior management with daily projections and updates on open and pack figures to support target achievement.
• Ensure completion of staff time cards and bonus logs with high accuracy for timely payments.
• Aid in maintaining high mission rate within FLT department by utilising WMS and monitoring priorities.
• Report incidents and accidents through proper channels and assist in addressing identified hotspots.
• Manage staff according to company policy and support investigations and disciplinaries as needed.

• Achieved seamless goods in and goods out operations in a high-volume e-commerce warehouse environment.
• Transported goods between sites safely through efficient loading and driving of vans and trailers.
• Exceeded performance targets as determined by operations and finance leaders.
• Maintained exemplary health and safety compliance across the warehouse.
  Performed diligent checks on vehicles and materials handling equipment, ensuring reliability.
• Conducted thorough inspections of emergency lighting, maintaining comprehensive records.
• Ensured that staff training remained up-to-date and pertinent.
• Executed quality assurance checks on incoming goods, resolving issues swiftly.
• Advanced staff development through regular performance discussions.
• Anticipated staffing needs and secured additional personnel to meet operational demands.
• Sustained accurate inventory levels through meticulous stock checks and cycle counts.

• Assisted team in ensuring safe booking in and out of goods.
• Helped load and unload AV equipment and delivered between company sites.
• Supported clearance of goods into and out of the UK by completing commercial invoices.
• Maintained first aid certification from St John’s Ambulance.
• Facilitated stock rotation and conducted cycle counts.
• Promptly ordered warehouse supplies as needed.
• Coordinated with customers for arranging goods delivery via courier.