Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

James Carvell

Darley Abbey,Derby

Summary

I am a dynamic and results-driven professional with a solid foundation in problem-solving, clear communication, and strategic planning. Known for strong leadership and precise interpersonal skills, I consistently deliver thoughtful, responsive actions with keen attention to detail. Skilled in conflict resolution, I aim to apply these strengths to drive meaningful contributions and foster continued professional growth.

Overview

8
8
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work history

Commercial Graduate

Edmundson Electrical Ltd
Derby
06.2023 - Current
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering weekends and bank holidays.
  • Oversaw daily operations to achieve high productivity levels.
  • Applied positive customer service approach to increase satisfaction levels.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed customer orders with speed and accuracy.
  • Supported team by demonstrating respect and willingness to help.
  • Acquired extensive experience across diverse business sectors, emphasising sales floor and trade counter operations.
  • Managed my own portfolio of trade clients within a 'business within a business' model, with full responsibility for sales, service, and repeat business.
  • Took ownership of customer relationships, stock levels, and order processing to maximise efficiency and customer satisfaction.
  • Consistently met KPIs and contributed to overall branch performance through proactive selling and client retention

Bar supervisor

Bespoke Inns
Derby
02.2020 - 06.2023
  • Monitored bar equipment maintenance to avoid operational disruptions during service hours.
  • Coordinated with kitchen staff to provide seamless service during dining hours.
  • Enhanced customer satisfaction by managing bar operations efficiently.
  • Adhered to licensing regulations, maintaining the reputation of the establishment.
  • Managed cash flow, ensuring correct transaction procedures were followed.
  • Increased sales with effective promotional strategies.
  • Conducted routine safety checks to adhere to health and safety regulations in premises.
  • Maintained exceptional customer service at peak times through strategic management of priorities and responsibilities.
  • Handled customer complaints effectively, ensuring repeat business from satisfied patrons.

Full Time Professional Footballer

Barnsley Football Club
Barnsley
04.2017 - 08.2018
  • Provided mentorship to junior players within team, built a supportive environment within club.
  • Enhanced physical fitness for improved performance on the pitch.
  • Adapted quickly to changing game situations by applying versatile playing styles when required.
  • Performed under pressure during critical moments of games with strong mental fortitude.
  • Cultivated an understanding of strategic plays with regular training and practice sessions.
  • Worked closely with coach to develop personalised training regimens, achieved optimal performance levels.

Education

GCSEs -

Belper School
Belper, Derbyshire
09.2009 - 06.2014

BTEC Level 3 Extended Diploma - Sport

Loughborough College
Loughborough
09.2014 - 06.2016

Bachelor of Arts - Business Management

Oregon State University
Oregon
/2018 - /2019

Bachelor of Arts - Business Management with Internal Property Development Pathway

University of Derby
Derby
09.2020 - 05.2023

Skills

  • Problem-solving
  • Public speaking
  • Strategic planning
  • Leadership
  • Tactical communication
  • Responsive action
  • Attention to Detail
  • Conflict Resolution

Certification

  • BMS Progress, 2024 (6 Month) - Professional Sales Qualification
  • EDA Product Knowledge Workbooks (12/12) - Distinction Level

References

References available upon request.

Timeline

Commercial Graduate

Edmundson Electrical Ltd
06.2023 - Current

Bachelor of Arts - Business Management with Internal Property Development Pathway

University of Derby
09.2020 - 05.2023

Bar supervisor

Bespoke Inns
02.2020 - 06.2023

Full Time Professional Footballer

Barnsley Football Club
04.2017 - 08.2018

BTEC Level 3 Extended Diploma - Sport

Loughborough College
09.2014 - 06.2016

GCSEs -

Belper School
09.2009 - 06.2014

Bachelor of Arts - Business Management

Oregon State University
/2018 - /2019

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James Carvell