Summary
Overview
Work history
Education
Skills
Languages
Timeline
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jamal yigga

London,England

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking bar team member trained in mixology, beverage pairing and money handling. Works well alone or with team to handle high volume of customers. Works well in high tempo environments to manage demand and maintain standards.

Overview

3
3
years of professional experience

Work history

Barista Supervisor

alex & jess
London, England
08.2020 - Current
  • Led team of ten to uphold exceptional standards of food hygiene and customer service for three years, resulting in a clean and healthy store.
  • Trained five new baristas in cleaning, cooking and customer service since 2021.
  • Opened and closed store 5 days 3pm-1:30am, completing clean down procedures and setting up and balancing till.
  • Reduced customer wait times through optimized checkout processes.
  • Trained and mentored new cashiers and clerks in correct processes.
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
  • Trained new team members with positive reinforcement and respectful, motivational coaching.

Education

GCSEs - game design

Lambeth College
London
03.2020 -

Skills

  • Supervisory leadership
  • Opening and closing duties
  • Customer service
  • Food preparation and safety
  • Speedy and efficient
  • New staff training
  • Quick learner
  • Strong communication

Languages

Arabic
Intermediate
English
Native

Timeline

Barista Supervisor

alex & jess
08.2020 - Current

GCSEs - game design

Lambeth College
03.2020 -

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