Jakub Gorski

Ballymena,Antrim

Summary

Dynamic professional with expertise in customer service and sales proficiency, adept at adapting to customer preferences and ensuring flawless communication. Demonstrates strong team working ability and patience, excelling in environments requiring composure and multitasking skills such as carrying multiple plates. Bilingual capabilities enhance communication and direction, while proficiency in ICT systems supports efficient customer orders processing. Career goals include leveraging professional communication skills to drive sales growth and enhance customer satisfaction.

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Overview

years of professional experience

years of post-secondary education

Certification

Work History

Restaurant waiter

Daryl Adams

Ballymena, Mid and East Antrim

06.2023 - Current

Facilitated table settings and arrangement for optimal space utilisation.
Conducted inventory checks regularly to maintain stock levels.
Honed multitasking abilities whilst juggling multiple tables simultaneously.
Handled cash register operations, ensuring accurate transactions.
Maintained detailed knowledge of menu items to provide recommendations.
Perfected the art of upselling beverages and desserts for profit maximisation.
Worked effectively under pressure during peak hours, ensuring timely services.
Delivered prompt, efficient service to ensure customer satisfaction.
Demonstrated excellent communication skills whilst taking orders from guests.

Assistant mechanic

Przemyslaw Gorski

Cullybackey, Mid and East Antrim

06.2024 - 03.2025

Exhibited strong attention to detail when assembling and disassembling parts.
Provided support during emergency breakdowns resulting in quick resolution.
Learned new technologies in auto repair to stay updated.
Reduced repair times with a keen eye for problem detection.
Worked on different types of vehicles broadening technical knowledge.

Education

GCSEs -

St. Louis Grammar School

Ballymena, Mid and East Antrim

09.2019 - 06.2024

Skills

Sales persuasion
Patience and composure
Customer orders processing
Hygiene practices
Carrying multiple plates
Adapting to customer preferences
Telephone manners
Bilingual or multilingual

Team working
Team Working ability
Customer service and sales proficiency
Customer service expertise
ICT systems and principles
Communication and direction
Professional communication skills
Flawless communication skills

Affiliations

Football
Sports
Computers / ICT

Certification

Food Hygiene Certificate, Driving Licence

Languages

English

Native

Polish