Dimitris Galitis
Bingley,Bradford
Summary
Dedicated professional with expertise in service operations and diplomatic communication, excelling in challenging customer interactions and sales strategies. Demonstrates composure and efficiency in managing queues and processing orders. Committed to food safety compliance and precise wait time estimation, ensuring smooth billing processes under pressure. Aims to leverage skills in a dynamic environment to improve customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work history
Restaurant waiter
Orchid
Bingley, West Yorkshire
2024.12 - Current
- Facilitated team training sessions to improve performance levels.
- Supported resolution of customer complaints to maintain a harmonious atmosphere.
- Executed cash register operations to guarantee accurate transactions.
- Assisted in the resolution of customer complaints, contributing to a peaceful atmosphere.
- Honed multitasking abilities whilst juggling multiple tables simultaneously.
- Promoted daily specials and limited-time offerings to increase sales.
- Navigated busy dinner rushes without compromising quality of service.
- Facilitated table settings and arrangement for optimal space utilisation.
- Performed closing duties including cleaning and preparing tables for next day's service.
Skills
- Positive demeanour
- Service familiarity
- Patience and composure
- Diplomatic navigation
- Order processing
- Queue management
- Accurate wait time estimation
- Difficult customer handling
- Sales persuasion
- Menu knowledge
- Food safety compliance
- Billing procedures
- Efficient under pressure
Languages
Greek
Fluent
English
Fluent
Timeline
Restaurant waiter
Orchid
2024.12 - Current