Summary
Overview
Work history
Education
Skills
Interests
Languages
References
Timeline
Generic

Jake Williams

Llanfairfechan,Wales

Summary

I would describe myself as a hands-on people person and problem solver, with excellent planning and decision making skills. Adept at multi-tasking, leading group discussions and managing projects. Friendly and approachable, bringing strong communication and problem-solving skills suited for a working environment.

Overview

4
4
years of professional experience

Work history

Project Coordinator

B&Q
07.2023 - Current
  • Maintained project schedules by managing deadlines and adjusting workflows to suit.
  • Communicated with staff at meetings regarding store results to help achieve team goals.
  • Handled aspects of customer complaints with exchanges, customer compensation and overall customer satisfaction.
  • Drove up sales and profitability by proactively and reactively following up on leads.
  • Delegated tasks among team members effectively, promoting productivity.

Showroom Assistant

B&Q
07.2021 - 07.2023
  • Measured project areas, inputting data into CAD program to produce accurate design drawings.
  • Supported inventory management, ensuring stock levels were always maintained.
  • Calculated time and cost estimations to provide competitive installation quotes.
  • Interpreted client briefs to develop and produce innovative designs.
  • Drove sales and exceeded quarterly targets.
  • Handled customer complaints professionally leading to successful resolutions.

Education

A-Level -

Ysgol Dyffryn Ogwen
Bethesda
09/2014 - 05/2016

Bachelor of Science - Sport and Exercise Psychology

Bangor University
Bangor
09/2018 - 05/2021

Skills

  • SMART goal setting
  • Team supervision
  • Customer relationship management
  • Interpersonal communication
  • Microsoft Office Suite
  • First Aid & CPR trained
  • Research skills
  • Ability to effectively plan

Interests

Social events. Interested in aspects of carpentry and general DIY. Sports to include Rugby, Football, Basketball and Adrenaline Sports etc. Music/Musical Events. Travelling and experiencing different cultures and languages.

Languages

English
Fluent
Welsh
Native

References

References available upon request.

Timeline

Project Coordinator

B&Q
07.2023 - Current

Showroom Assistant

B&Q
07.2021 - 07.2023

A-Level -

Ysgol Dyffryn Ogwen
09/2014 - 05/2016

Bachelor of Science - Sport and Exercise Psychology

Bangor University
09/2018 - 05/2021

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