
Highly skilled professional with extensive expertise in multitasking under pressure, ensuring confidentiality, and effective communication in high-stress situations. Demonstrates compassionate empathy, rapid decision-making, and a proactive learning attitude. Possesses resilience and stamina, exceptional stress management capabilities, and comprehensive pharmacology knowledge. Adept at team coordination, critical incident response, and understanding healthcare policy. Excels in prioritising tasks, cross-cultural sensitivity, and adaptability to unpredictable scenarios. Proficient in data entry, regulatory compliance, mental health awareness, and multidisciplinary collaboration. Committed to advancing career goals within the healthcare sector by leveraging these core competencies.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions.
Whilst working for London Ambulance Service I received multiple thank you letters from patients and families and colleagues for outstanding care.
One example a patient who had dislocated her shoulder in a road traffic accident thanked me for telling her a bad joke and making her laugh.
Another example the daughter of a patient who sadly died while we with her, wrote to express her gratitude for supporting her over the phone as she was in Scotland and her mother was in North
London.
I completed additional training in:
Major Incident Exercises.
Control and Management of Complex Incidents.
London Underground Familiarisation which involved policies and procedures to enter trackside safely, and work with partner agencies such as Transport for London and London Fire Brigade.