Jake Toms
Liverpool
Summary
Customer-focused with a proven ability to thrive in fast-paced environments and meet tight deadlines. Adept at working collaboratively within teams, demonstrating a proactive approach to prioritising tasks. Strong interpersonal skills, enjoying interactions with new people and quickly adapting to new challenges. A fast learner who seeks support when necessary, aiming to use these strengths in a dynamic role that values teamwork and efficiency. Offering strong communication and problem-solving skills with background in customer service. Knowledgeable about building relationships and understanding customer needs.
Overview
3
3
years of professional experience
Work History
Sales Advisor
Jigsaw
Kings Road / Battersea Power Station London
06.2024 - 09.2024
- Delivered excellent customer service within the flagship store.
- Delivered and maintained stores KPI's
- Managed stock deliveries and maintained stockroom according to company guidelines.
- Used product software (Mercaux) to accompany exceptional service.
- Delivered excellent product knowledge
- Worked part of a team in a fast paced environment
- Implemented promotions and sales messaging as part of the VM guide
- Worked in luxury events and collaborations within the store.
Technician
Watermans Cinema, Theatre & Exhibits
Brentford, London
01.2022 - 09.2023
- Worked on a freelance basis and was called in for community shows and in-house events
- Setting up audio and visuals for live events
- Worked as part of a large team installing fixtures and stages , and dismantling safely.
- Set up, run and pack down outside community events
- Worked with the general public selling tickets
- Worked within health and safety regulations, conducting risk assessments where needed.
- Trained junior members of the team, and gave them full induction.on
- Delegated jobs where I was in sole charge of running art events within Hounslow
- Able to prioritise and delegate in order to meet tight deadlines
Technician
Upstage
LONDON
02.2023 - 02.2023
- Worked as part of the Upstage crew at the prestigious BAFTA award ceremony in London
- Helped set up lighting and stage for the event
- Worked as part of an extended team
Education
GCSEs - 9 GCSE A*-D
Brentside High School
London 09.2016 - 06.2021
A-Levels - Music , Music Tech, Maths
Twyford Church of England High School
London 09.2021 - 06.2023
Bachelor of Arts - Sound Technology
LIPA
Liverpool 09.2023 -
Timeline
Sales Advisor
Jigsaw
06.2024 - 09.2024
Bachelor of Arts - Sound Technology
LIPA
09.2023 -
Technician
Upstage
02.2023 - 02.2023
Technician
Watermans Cinema, Theatre & Exhibits
01.2022 - 09.2023
A-Levels - Music , Music Tech, Maths
Twyford Church of England High School
09.2021 - 06.2023
GCSEs - 9 GCSE A*-D
Brentside High School
09.2016 - 06.2021
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