Jake Sadler

Undertook & completed a Level 3 Digital Marketing Apprenticeship, achieving a Distinction. Developing hands-on experience across content creation, audience targeting, and Sales.

Video Production

• Months spent researching studios & camera work - gaining a self-taught proficiency with cameras
• Documented key insights to build my own Video Production and Content strategy guide
• Built and developed an in-house video recording studio alongside the Director
• Organised, shot & edited 2 customer testimonials in a long-form podcast style, with the intent of breaking the videos down into short-form videos for recyclable content.

Video Editing

• Alongside experience from previous interest, I completed a paid video editing training / consultation with a professional video editor
• 5 months of training resulted in me being able to edit engaging videos to the company’s style
• Produced and edited 18 short-form videos, generating strong engagement and brand visibility

Strategy & Planning - Target Audience Development

• Developed target audience strategy through market research, strategy meetings, and industry events
• Sourced and consolidated thousands of prospect Data Records using Data-Scraping databases "Creditsafe" and "Cognism", creating a centralised sales database using expertise in Excel, AI-developed scripts, and deduplication software “DeDupely,”

Creditsafe - Gives data from Companies House, with advanced customisability for targeting.

Cognism - Gives data primarily from LinkedIn & other social platforms. This allows for better targeting of people & job roles, as opposed to companies & industries.

Strategy & Planning - Sales Development & Training

The Marketing role, for a short period of time, was developed into a Sales & Marketing role. During this period, I:

• Designed and implemented the company’s HubSpot CRM system, including pipeline structure, workflows, and reporting
• Created training documentation for onboarding Sales team members on CRM usage and processes
• Created live sales reports to track performance and support decision-making

Once we started to use HubSpot, it was then my task to ensure a steady stream of Sales Data was pushed in, so Sales activity never suffered.

Around the time of HubSpot implementation being complete, a shift in company personnel allowed me to pursue a new role in the company, whilst working with the Sales Team.

In September 2025, I was offered the chance to move into the Operations & Finance role of the company. The following are some of my more important duties in the role.

• Managed day-to-day bookkeeping using QuickBooks Online, including bank reconciliation and invoice processing
• Managed Accounts Payable/Receivable
• Analysed Profit & Loss reports to identify and resolve discrepancies
• Oversaw stock control processes, including Goods-In/Out and stock valuation tracking
• Coordinated supplier orders and customer quotes.
• Handled customer enquiries, resolving billing and service queries

• Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
• Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
• Removed waste and spills quickly, keeping food preparation areas clean and professionally organised.
• Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
• Assisted senior kitchen teams with ingredients preparation, enabling readiness for next service.
• Verified adequate levels of produce and ingredient supplies, restocking low items to maintain kitchen operations.
• Remained calm under pressure throughout busy shifts, preparing and serving accurate customer orders within target service windows.

In This job I would be on my feet for 10-12 hours a shift sometimes working until 1am making sure the restaurant was up to standards at all hours of my shift.

• Produced high-volume coffee orders quickly and accurately, meeting customer demand.
• Constantly expanded personal knowledge of coffee styles and varieties, providing knowledgeable customer guidance.
• Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
• Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
• Created speciality drinks according to exact customer requests and preferences.
• Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
• Warmly greeted and served customers, promptly processing payments to minimise wait times.
• Upsold additional sandwiches and snacks with drinks orders, increasing average transaction value.

In This job, I was working for the public, The cafe I worked at, all proceeds went towards charities and helping the local communities, we got paid through local funders such as the schools. Most weekends we would pull in close to £1000 for the charities.

• Assisted customers with product complaints, logging issues for investigation and providing replacement items.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
• Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
• Minimised long register queues by completing sales transactions quickly and accurately.

• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• performed time consuming tasks every shift shift including tidying, fully date rotating and working all products to an acceptable standard
• performed date checks on all items on my section every shift
• worked deliveries and backup stock
• quickly learnt my surroundings and where all stock went, so i could work efficiently