Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Jake Moran

Birchington,Kent

Summary

A 19 year old man who has a very good work ethic, fully flexible and full of skills whilst opening to learning more. Also has good teamwork skills, always willing to help others when in need. Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level trainee gas engineer position. Ready to help team achieve company goals and learn new skills to improve. An ambitious engineering student motivated to offer academic excellence and committed to service. Maintains stringent adherence to safety protocols and manages tasks with self-motivated approach and resourceful problem-solving.

Overview

3
3
years of professional experience

Work History

Plumbing and Heating Engineer Apprentice

Ryan and Sons Plumbing and Gas Engineers
Birchington, Kent
04.2021 - Current
  • Arranged access to properties and booked appointments with customers.
  • Worked to deadlines and timescales and liaised with managers and customers for schedule changes.
  • Communicated with customers to explain correct operation of gas appliances and importance of regularly servicing gas applinces.
  • Took steps to understand workplace hazards to comply with safety rules and procedures.
  • Handled installation and maintenance work in domestic and commercial buildings.
  • Undertook minor general plastering, joinery work and other associated multi-trades duties.
  • Advised customers about best appliances to install based on needs.
  • Diagnosed and repaired faults affecting proper performance of heating systems.
  • Cleaned and tidied work sites after job completion.

Waiter

Under 1 Roof Thanet
Ramsgate , Kent
11.2020 - 05.2023
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Practiced healthy and safety measures to comply with regulations.
  • Informed customers regarding ingredients used to address allergy and dietary issues.

Education

Level 1 Bricklaying - Bricklaying

Basford College
Kent
09/2017 - 07/2018

Level 1 Plumbing - Plumbing

Broadstairs College
Kent
09/2022 - 06/2023

Level 2 Plumbing Diploma - Plumbing

Ashford College
Kent
06/2023 -

Skills

  • Level 2 First Aid Trained
  • Heating Installations
  • Diagnosis and repair of performance
  • Parts repair
  • Drainage and sanitation installations
  • Pipelines, valves and pumps maintenance
  • Domestic and commercial plumbing
  • Sewage disposal systems
  • Plumbing codes
  • Backflow prevention
  • Plumbing installations
  • Plumbing system inspections

Timeline

Plumbing and Heating Engineer Apprentice

Ryan and Sons Plumbing and Gas Engineers
04.2021 - Current

Waiter

Under 1 Roof Thanet
11.2020 - 05.2023

Level 1 Bricklaying - Bricklaying

Basford College
09/2017 - 07/2018

Level 1 Plumbing - Plumbing

Broadstairs College
09/2022 - 06/2023

Level 2 Plumbing Diploma - Plumbing

Ashford College
06/2023 -
Jake Moran