Jake Hayes
Baldock,Hertfordshire
Summary
Accomplished professional with expertise in leadership through volunteering and effective communication. strong skills in customer service and at resolving difficult situations. Proven success in bill calculation and a commitment to innovative practices. Aims to enhance customer satisfaction and streamline operations in future.
Overview
2
2
years of post-secondary education
2
2
years of professional experience
Work history
Waiter
maltings fish and chips ltd
Baldock, Hertfordshire
2024.05 - Current
- Provided friendly, attentive service that enhanced customer satisfaction.
- Reduced waiting times by promptly clearing tables, improving guest turnover.
- Maintained cleanliness of dining area through regular sweeping and wiping, contributing to a welcoming atmosphere.
- Managed table settings for optimal dining experience.
- Explained dish components clearly to inform customers' decisions.
- Able to work efficiently in all areas.
Education
A-Levels - 3d design, art, business studies, core maths
St Christopher school
Letchworth Garden City, Hertfordshire 2024.09 - 2026.06
Skills
- Leadership skills
- Communication techniques
- Serving techniques
- Handling difficult customers
- Bill calculation
- Innovation and creativity
Affiliations
- I often rock climb, play golf as well I paint and use ceramics. I also have a strong interest in snowAnnual sessions across major European resorts since the age of 5, maintaining high-level performance in diverse alpine conditions.boarding,
volunteering
I have previously volunteer at a junior football academy helping set up exercises and practices.
Currently I volunteer at a local art shop helping children refine their talents and help get materials.
Timeline
A-Levels - 3d design, art, business studies, core maths
St Christopher school
2024.09 - 2026.06
Waiter
maltings fish and chips ltd
2024.05 - Current