Jake Clark
Chadwell St,Essex
Summary
I am an enthusiastic and charismatic individual with a passion for guest engagement and live entertainment. With experience as a Crew Member at McDonald's, I have developed strong customer service, teamwork, and adaptability skills in a fast-paced environment. My ability to interact with diverse guests, maintain high energy, and create a positive atmosphere makes me an excellent candidate for the Entertainment Host role.
I am a natural communicator who thrives in engaging with audiences of all ages. My dedication to providing exceptional guest experiences, combined with a strong work ethic and willingness to learn, ensures I can seamlessly adapt to the dynamic entertainment environment aboard a Disney Cruise.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
Crew Member
McDonald's
Tilbury, Thurrock
10.2023 - Current
As a Crew Member at McDonald's I have:
- Resolved customer complaints quickly.
- Ensured customer satisfaction with prompt and accurate order fulfilment.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Managed, assisted and hosted the promotion of new items and events
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Executed daily operation procedures ensuring adherence to company's policies.
Education
GCSEs - English Language, English Literature, Mathematics (Higher), Combined Science (Foundation)
The Gateway Academy
Tilbury, Thurrock 09.2019 - 06.2023
GCSEs - Business Studies, Computer Science, Creative iMedia
The Gateway Academy
Tilbury, Thurrock 09.2020 - 06.2023
Skills
- Able to speak confidently in public and interact with customers
- Able to adapt to new arrangements quickly
- Able to work well under pressure and can think quickly on my feet
- Able to improvise based on interactions and take charge
- Willing to learn new things and prioritise training
- Open to constructive criticism to build myself
- Not afraid to speak up if I believe there is an issue
- Work well with children and their parents to ensure satisfaction
References
References available upon request.
Timeline
Crew Member
McDonald's
10.2023 - Current
GCSEs - Business Studies, Computer Science, Creative iMedia
The Gateway Academy
09.2020 - 06.2023
GCSEs - English Language, English Literature, Mathematics (Higher), Combined Science (Foundation)
The Gateway Academy
09.2019 - 06.2023
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