Jake Brooker
Basingstoke,Hampshire
Summary
Ambitious professional with a strong foundation in the hospitality industry, demonstrating a commitment to growth and development. Proven ability to excel in fast-paced environments, with a strong work ethic and eagerness to learn. Active lifestyle includes participation in sports such as football and golf, showcasing teamwork and discipline.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Cosy CLub
2026.01 - Current
- Achieved significant improvements in revenue growth through effective execution of strategic plans.
Enhanced guest satisfaction levels by leading and motivating teams through peak operational periods.
Optimised stock management and daily cash handling processes, ensuring accuracy and efficiency.
FOH Supervisor
Cosy Club
2025.05 - 2026.01
- Assisted front of house staff in understanding operational standards to enhance guest experiences.
Supported team communication by sharing effective service techniques.
Facilitated improved shift performance through guiding leadership practices.
FOH Team Member
Cosy Club
2022.11 - 2025.05
- Supported efficient restaurant service by maintaining accuracy in assigned section.
Assisted with bar operations and table service to enhance customer experience.
Contributed energy and determination to team efforts in delivering quality service.
Education
BTEC Level 3 National Extended Certificate - Business
Queen Mary's Collage (QMC)
Basingstoke2024-01
BTEC Level 3 National Extended Certificate - Information Technolgies
Queen Mary's Collage (QMC)
BasingstokeBTEC Level 3 National Extended Certificate - Sports and Exercise Science
Queen Mary's Collage (QMC)
BasingstokeEssential Business Skills
ABMA Skills
Skills
- Revenue growth
- Team leadership
- Stock management
- Customer service
- Operational standards
- Team communication
- Cash handling
- Performance monitoring
volunteering
- Oakley FC
Assisted in coaching and training sessions for a team of young adults. My time here consisted of planning and leading sessions, implementing new skills and tactics into game situations and matches against opponents, constantly looking for ways to improve.
Timeline
Assistant Manager
Cosy CLub
2026.01 - Current
FOH Supervisor
Cosy Club
2025.05 - 2026.01
FOH Team Member
Cosy Club
2022.11 - 2025.05
BTEC Level 3 National Extended Certificate - Business
Queen Mary's Collage (QMC)
BTEC Level 3 National Extended Certificate - Information Technolgies
Queen Mary's Collage (QMC)
BTEC Level 3 National Extended Certificate - Sports and Exercise Science
Queen Mary's Collage (QMC)
Essential Business Skills
ABMA Skills