Jake Balcombe
Hereford,Herefordshire
Summary
I am a reliable worker that is highly skilled in time management and multi-tasking to handle high demands and the needs of customers whilst making sure to show high-quality service and consistent results. I am a dependable and proactive team player who is committed to supporting the progress of a company.
I am a quick learner and I am always willing to learn new skills to meet the needs of the role that I am in. This shows that I take on challenges within each role whilst ensuring interpersonal skills, collaboration and problem-solving.
I am trained to safely follow HSE guidelines and have been demonstrating this throughout each job that have had. I am also dependable in listening to supervisors and maintaining high standards in each job that I do.
Overview
15
15
years of professional experience
Work history
Production Operative
Pontrilas Saw Mills Ltd
Pontrilas, Herefordshire
05.2023 - Current
- Independently operated production line equipment.
- Collaborated effectively with production teams to maintain excellent productivity and performance standards.
- Ensured full compliance with health and safety regulations, including appropriate use and disposal of hazardous substances.
- Met personal and team production goals consistently to fulfil established quotas.
- Carried out picking and packing to production requirements, maintaining department dispatch speed.
- Monitored and recorded production waste to inform supervisors of daily data.
- Completed disassembly and cleaning between runs to maintain machine function.
Landscape gardener
Foliation Ltd.
Newent, Gloucestershire
01.2022 - 04.2023
- Trimmed trees and shrubs to create neat and accessible outdoor spaces.
- Mowed, trimmed and cut growth to specifications.
- Reduced incidences of pests and disease through targeted pesticide application and plant treatment.
- Learnt many new skills independently which I utilised daily.
- showed effective time management to ensure tasks were completed for customers within the quote time frame and costs.
- Demonstrated customer service skills through positive communication such as respectfulness, politeness and listening.
Maintenence assistant/groundsman
Crackwell holiday park
Tenby, Pembrokeshire
04.2015 - 11.2021
- Demonstrated an ability to manage a work schedule that involved multiple tasks needing to be completed in a timely manner.
- Used effective communication skills to build positive relationships with both colleagues and customers, showing excellent customer service.
- Remained calm during stressful situations and showed leadership to ensure that tasks were managed and resolved correctly.
- Adhered to strict health and safety guidance to maintain the safety of myself, colleagues and customers.
- At Crackwell Holiday Park I was a groundsman with many different tasks such as ground maintenance, which included fencing, gardening, fixing water leaks, repairing all garden machinery such as ride-on mowers and mini tractors/diggers.
- I achieved many goals here and I was able to learn many talents ranging from carpentry, water, electric and general ground maintenance.
Delivery Driver
DPD
Cardiff
12.2020 - 05.2021
- Fast paced multi drop delivery driver
- Communicated clearly with dispatch center about route changes and customer issues.
- managed workload effectively to ensure customer satisfaction.
- Being able to manage tight time frames as specified by managers.
- Ability to remain calm within stressful situations.
Fibreglass Laminator
Fibreglass Laminator Industrial GRP
Capel Hendre, Carmarthenshire
02.2014 - 02.2015
- Maintained excellent standards of service through impeccable attention to detail
- Removed air bubbles and wrinkles from fibreglass to ensure uniformity
- Applied fibreglass to the moulds using equipment including rollers maintaining safe usage to minimise risks
- Cut and prepared fibreglass sheets ready to be laminated with resin
- Prepared resin with catalyst in a safe manner to reduce any risk of toxic fumes
Glass pro
Glass Production Operative Owl ECG
Cross Hands, Carmarthenshire
04.2013 - 11.2013
- Maintained excellent standards of service through impeccable attention to detail
- Trimmed sheets and excess glass with notched tools such as glass diamond cutter and glass pliers, exercising meticulous attention to care
- Smoothed rough edges using belt sanders and smoothing wheels to create immaculate finished products
- Printed glass using correct templates ready to be toughened
- Packaged glass and organised deliveries for many customers each day.
Forklift Driver
Marukiuy
Capel Hendre, Carmarthenshire
11.2012 - 02.2013
- Ensured compliance with HSE regulations, company policies and protocols to maintain safe and efficient operations
- Operated industrial vehicles and equipment to transport goods and materials, loaded and unloaded designated trailers and lorries
- Pulled and prepared product for shipment to ensure the exact quantity and type of product is loaded
- Cleaned and removed debris from shipping and receiving sections to prevent accidents and keep areas clear.
Mechanical Fitter
CJ Autos
Pen y groes, Carmarthenshire
02.2011 - 01.2013
- Performed tyre changes and wheel alignments within 10-minute timeframe
- Performed service, maintenance and repair tasks, including MOT failure jobs
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
- Examined parts closely to detect breakages and excessive wear due to misuse or equipment failures.
- Analysed blueprints and manufacturer instructions to correctly disassemble and reassemble the parts.
Butchery Assistant
Cwmcerrig farm shop - Gorslas
03.2009 - 01.2010
- Maintained excellent standards of service through impeccable attention to detail
- Managed and monitored stock by recording deliveries and ordering low-stocked items, maintaining productive operations
- Built and maintained relationships with suppliers and customers through expert and helpful service
- Monitored waste control, amending price and portion size to reduce waste and increase profits
- Unboxed new merchandise and restocked shelves in appealing and organised arrangements to promote items
- Cut various meats and packed and priced accordingly
- Prepared and cleaned different machinery after each use to maintain cleanliness throughout the day.
Education
NVQ in Level 2 light motor vehicle repair - Vehicle Mechanics
Pibyrlwyd college
Carmarthen, CarmarthenshireGCSEs - Mathematics
Tre-Gib Comprehensive school
LlandeiloGCSEs - English
Tre-Gib Comprehensive school
Llandeilo, CarmarthenshireGCSEs - Systems and Control
Tre-Gib Comprehensive school
LlandeiloGCSEs - Business studies
Tre-Gib Comprehensive school
Llandeilo, CarmarthenshireNVQ Level 2 - Hospitality, Travel and Tourism
Tre-Gib Comprehensive school
Llandeilo, CarmarthenshireSkills
- Customer Service
- Excellent Communication
- Time Management
- Keen Problem solver
- Working as part of a team
- Computer skills
- Hand Tools
- Maintenance
- Plumbing
- Packing
- Landscaping
- Production line quality control
Affiliations
- Walking and hiking
Languages
Welsh
Upper intermediate
References
References available upon request.
Custom
AM, B, Cars, Yes
Timeline
Production Operative
Pontrilas Saw Mills Ltd
05.2023 - Current
Landscape gardener
Foliation Ltd.
01.2022 - 04.2023
Delivery Driver
DPD
12.2020 - 05.2021
Maintenence assistant/groundsman
Crackwell holiday park
04.2015 - 11.2021
Fibreglass Laminator
Fibreglass Laminator Industrial GRP
02.2014 - 02.2015
Glass pro
Glass Production Operative Owl ECG
04.2013 - 11.2013
Forklift Driver
Marukiuy
11.2012 - 02.2013
Mechanical Fitter
CJ Autos
02.2011 - 01.2013
Butchery Assistant
Cwmcerrig farm shop - Gorslas
03.2009 - 01.2010
NVQ in Level 2 light motor vehicle repair - Vehicle Mechanics
Pibyrlwyd college
GCSEs - Mathematics
Tre-Gib Comprehensive school
GCSEs - English
Tre-Gib Comprehensive school
GCSEs - Systems and Control
Tre-Gib Comprehensive school
GCSEs - Business studies
Tre-Gib Comprehensive school
NVQ Level 2 - Hospitality, Travel and Tourism
Tre-Gib Comprehensive school
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