Jaden Lyons

Barista

London,Barnet

Summary

Detail-oriented professional with expertise in time management, Microsoft Word and Office, and team management. Proven ability in cash handling and cashiering, coupled with strong customer service and support skills. Demonstrates exceptional data entry accuracy and effective communication, advocating for product knowledge to enhance customer satisfaction. Thrives in fast-paced environments, enhancing customer satisfaction and building lasting relationships with patrons.

Aspires to leverage these competencies in a dynamic environment to drive operational excellence.

Overview

years of professional experience

years of post-secondary education

Work history

Barista/Team Member

Pret A Manger

London, Lambeth

12.2021 - 08.2025

Accumulated nearly four years of hospitality experience, consistently delivering excellent customer service.
Established strong rapport with customers, enhancing satisfaction and engagement daily.
Acquired cross-functional expertise in coffee preparation, food handling, and managing deliveries.
Achieved two outstanding cards for exceptional customer service.
Fostered loyalty and repeat business by maintaining excellent relationships with regular clients.
Trained new team members by demonstrating operational procedures and best practices.
Resolved customer complaints efficiently, ensuring high levels of satisfaction.
Oversaw supervisory responsibilities, including team leadership during busy shifts and cash handling.

Education

Level 3 Btech business Extended Diploma - Business

La sainte union

09.2021 - 07.2023

Skills

Time management
Microsoft Word and Office
Team management
Cash handling and cashiering

Customer service and support
Data entry and accuracy
Effective communication
Product knowledge advocacy

Affiliations

Boxing
Basketball
Body Building / Calisthenics
Trading / Investing

Accomplishments

Won 2 outstanding cards by area Ops Manager for going above and beyond regular tasks and for providing outstanding customer service back to back weeks never been done before in my workplace
Multiple reviews left by customers for providing exceptional customer service

Languages

Spanish

Intermediate

References

References available upon request.

Timeline