Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Jade Sullivan

Luton

Summary

Experienced sales assistant with strong retail background and experience in customer service, merchandising and stock management. I work hard to keep the shop operating smoothly and customers satisfied. I'm friendly and approachable, with exceptional communication and customer service skills. I'm a hard working team member with skills that involve money handling and customer questions. I'm a loyal employee with understanding of training and mentoring employees.

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Work history

Sales assistant

CEX
Luton
05.2018 - 02.2025
  • I have developed great customer service skills.
  • Built strong relationships with regular customers for repeat business.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Trained new staff members, fostering a supportive working environment.

Sales assistant

HMV
11.2017 - 02.2018
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours and Christmas period.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Processed returned or exchanged items and provided refunds to customers.

Education

Certificate of Higher Education - Art and Design BTEC, Graphic Design

Luton Sixth Form
09.2017 - 05.2020

GCSEs - Math, English, Art and Design, Religious Studies

Ashcroft High School
09.2012 - 06.2017

Skills

  • Customer engagement
  • Computer literate
  • Till and cash handling
  • Outstanding customer service
  • Multitasking efficiency
  • Communication
  • Organization
  • Problem-solving
  • Time-management
  • Teamwork

Affiliations

  • arts and crafts
  • cooking
  • concerts

References

References available upon request.

Timeline

Sales assistant

CEX
05.2018 - 02.2025

Sales assistant

HMV
11.2017 - 02.2018

Certificate of Higher Education - Art and Design BTEC, Graphic Design

Luton Sixth Form
09.2017 - 05.2020

GCSEs - Math, English, Art and Design, Religious Studies

Ashcroft High School
09.2012 - 06.2017

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Jade Sullivan