Customer focused professional with a background in property and record management . Experienced in de-escalating complex cases and delivering fair and timely resolution. Strong investigative mindset, able to analyse large volumes of data, documentation, pinpoint root causes, and translate findings into clear evidence based decisions.
GDPR training course (2024)
Diversity and Equality in the work place Level 3 (2024)
Safeguarding Children & Vulnerable Adults Level 3 (2024)