Vanya Kotadoo
London,Enfield
Summary
Responsible and public-focused professional with experience in customer service, property management, environmental fieldwork, childcare, and community volunteering. Strong awareness of public safety, risk, and environmental responsibility. Holds a BSc in Microbiology including woodland fieldwork, and maintains a regular personal connection to Epping Forest. Seeking a permanent Forest Keeper (Ranger) role with the City of London Corporation.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work history
Junior Property Manager
Baker and Chase LTD
London, Palmers Green
09.2025 - Current
- Coordinated inspections and site visits
- Identified and reported access and maintenance hazards
- Responded to tenant and public enquiries
- Escalated safety concerns and followed procedures
- Maintained accurate digital records
- Worked independently while managing priorities
Customer Service Assistant
Paddy Power
London, Tottenham
01.2025 - 09.2025
- Delivered frontline service in busy environments
- Handled complaints and challenging interactions calmly
- Provided clear guidance and assistance to customers
- Maintained professional standards at all times
Infant Nanny
Freelance
London, Royal Kensington and Chelsea
01.2021 - 03.2025
- Supervised children’s daily activities, prioritising safety
- Maintained awareness of risks in indoor and outdoor settings
- Planned structured activities and routines
- Demonstrated reliability, safeguarding awareness, and responsibility
Part Time Senior Bar Staff / Waitress
Bush Hill Park Golf Club
London, Winchmore Hill
01.2021 - 09.2024
- Trained and supervised work-experience students
- Provided clear instruction and day-to-day support
- Ensured tasks were completed safely
- Supported individuals new to workplace
Part Time Receptionist
Parkfield Medical Centre
London, Potters Bar
06.2023 - 06.2024
- Managed high volumes of patient enquiries
- Communicated sensitively with public
- Followed confidentiality and safety procedures
- Supported efficient healthcare operations
Education
Bachelor of Science - Microbiology (following initial study in Biomedical Science)
University of Surrey
Guildford 09.2021 - 06.2025
Diploma of Higher Education - Biomedical Science
City of Westminster College
Westminster, England 09.2019 - 09.2021
GCSEs - (Including English and Maths)
Kingsmead School
Enfield 09.2016 - 07.2019
Skills
- Frontline public engagement and visitor interaction
- Public safety awareness and hazard identification
- Independent working and sound judgement
- Experience supporting volunteers and trainees
- First aid trained (community ambulance programme)
- Accurate reporting and record keeping
- Comfortable working outdoors in all weather conditions
- IT skills: Outlook, Word, Excel, CRM systems
Volunteer Work
Community Ambulance Programme (Volunteer)
London, 11/2024 (2 weeks)
- Worked alongside trained personnel in community care settings
- Followed safety and communication procedures
- Supported public-service delivery
- Completed first aid training
Volunteer Receptionist, Rubens at The Palace Hotel
London, 08/2018 - 08/2019
- Welcomed guests and handled reception enquiries in a busy hotel setting
- Provided information, directions and assistance in a professional manner
- Developed strong front of house skills, clear communication and customer care
Languages
English
Native
French
Fluent
Timeline
Junior Property Manager
Baker and Chase LTD
09.2025 - Current
Customer Service Assistant
Paddy Power
01.2025 - 09.2025
Part Time Receptionist
Parkfield Medical Centre
06.2023 - 06.2024
Bachelor of Science - Microbiology (following initial study in Biomedical Science)
University of Surrey
09.2021 - 06.2025
Infant Nanny
Freelance
01.2021 - 03.2025
Part Time Senior Bar Staff / Waitress
Bush Hill Park Golf Club
01.2021 - 09.2024
Diploma of Higher Education - Biomedical Science
City of Westminster College
09.2019 - 09.2021
GCSEs - (Including English and Maths)
Kingsmead School
09.2016 - 07.2019