Summary
Overview
Work history
Education
Skills
Timeline
Jade Kerry

Jade Kerry

Stroud,Gloucestershire

Summary

My work colleagues would describe me as a highly adaptable professional with excellent time management and organisational skills. An individual that demonstrates great customer service abilities and a friendly telephone manner, thriving in fast-paced work environments. Has proven capability to work effectively both independently and as part of a team, whilst also aiming to leverage these competencies in future career advancements.

Overview

19
19
years of professional experience
1
1
year of post-secondary education

Work history

Veterinary receptionist

Bowbridge vets
Stroud, Gloucestershire
10.2024 - Current
  • Handled emergency calls calmly and efficiently, directing them to appropriate staff members.
  • Managed appointment schedule for efficient clinic operation.
  • Demonstrated excellent customer service skills when dealing with inquiries over phone or in person.
  • Contributed to the efficient running of the practice by helping with general cleaning duties.
  • Answered busy multi-line telephone and directed calls and messages to appropriate personnel.
  • Worked flexibly with colleagues to cover shifts and provide continuous front-desk coverage.
  • Confident in helping with nurse duties, like restraining animals when taking bloods etc and also discharging animals that are ready to go home.

Work experience, Animal care assistant

Cheltenham animal shelter and vets
Cheltenham
05.2024 - 06.2024
  • Cleaned out animal living spaces to meet strict hygiene standards.
  • Understood needs of different types of animals.
  • Refreshed water and offered treats to reinforce good behaviour.
  • Stimulated animals with engaging activities and play.
  • Monitored health of animals, reporting changes or causes for concern.
  • Conducted basic health checks and reported observations to veterinary staff.
  • Measured animals periodically to monitor changes in weight.
  • Supported veterinary staff in administering medications and treatments.

Work experience, Veterinary nurse

Vale vets animal hospital
Dursley, Gloucestershire
05.2006 - 06.2006
  • Maintained cleanliness and hygiene of practice, creating a safe environment for staff and patients.
  • Cleaned and sterilised equipment, instruments and materials used to treat animals to minimise the risk of infection.
  • Cared for animals undergoing treatment and in temporary residence to minimise distress.
  • Maximised Veterinary's productivity by assisting in the operating theatre, Neutering a ferret.
  • Cleaned out enclosures for, cats, dogs and reptiles, health checking and reporting any unusual behaviours.
  • Kept unwell pets company after coming round from operations.

Pastry chef

Minchinhampton golf club
Minchinhampton, Gloucestershire
09.2023 - 10.2024

Pastry Chef

Holroyd Howe
Stonehouse, Gloucestershire
11.2017 - 08.2023

Assistant Chef

Compass
Stonehouse, Gloucestershire
10.2007 - 12.2015

Food Packer

Lomar fine foods
Stroud, Gloucestershire
09.2006 - 10.2007

Education

Diploma of Higher Education - Access to higher education-land based

Hartpury College, Hartpury
09.2023 - 06.2024
  • Graduated with distinction
  • Equivalent to Three A Levels
  • Modules included, Science Biology, Biochemistry, Bioscience, Animal management & Behaviour, Animal welfare and ethics, Business and research studies.

GCSEs -

Stroud college, Gloucestershire
09.2022 - 06.2023
  • English language grade 5
  • Maths grade 4
  • Science biology grade 4

GCSEs - Secondary school

Maidenhill school, Stonehouse, Gloucestershire
06.2006
  • Citizenship grade B
  • Art grade C
  • Catering grade C

Higher National Diploma - Professional cookery

Babcock, Bristol, Gloucestershire
09.2014
  • Received NVQ level 2 Diploma in professional cookery




References on request.

Skills

  • Excellent time management
  • Great customer service skills
  • Used to fast paced work environment
  • Great organisational skills
  • Friendly telephone manner
  • Adaptable to any environment
  • Will work great as part of a team or individually

Timeline

Veterinary receptionist - Bowbridge vets
10.2024 - Current
Work experience, Animal care assistant - Cheltenham animal shelter and vets
05.2024 - 06.2024
Pastry chef - Minchinhampton golf club
09.2023 - 10.2024
Hartpury College - Diploma of Higher Education, Access to higher education-land based
09.2023 - 06.2024
Stroud college - GCSEs,
09.2022 - 06.2023
Pastry Chef - Holroyd Howe
11.2017 - 08.2023
Assistant Chef - Compass
10.2007 - 12.2015
Food Packer - Lomar fine foods
09.2006 - 10.2007
Work experience, Veterinary nurse - Vale vets animal hospital
05.2006 - 06.2006
Maidenhill school - GCSEs, Secondary school
Babcock - Higher National Diploma, Professional cookery

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Jade Kerry