Jade Kerry
Stroud,Gloucestershire
Summary
My work colleagues would describe me as a highly adaptable professional with excellent time management and organisational skills. An individual that demonstrates great customer service abilities and a friendly telephone manner, thriving in fast-paced work environments. Has proven capability to work effectively both independently and as part of a team, whilst also aiming to leverage these competencies in future career advancements.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
Work history
Veterinary receptionist
Bowbridge vets
Stroud, Gloucestershire
2024.10 - Current
- Handled emergency calls calmly and efficiently, directing them to appropriate staff members.
- Managed appointment schedule for efficient clinic operation.
- Demonstrated excellent customer service skills when dealing with inquiries over phone or in person.
- Contributed to the efficient running of the practice by helping with general cleaning duties.
- Answered busy multi-line telephone and directed calls and messages to appropriate personnel.
- Worked flexibly with colleagues to cover shifts and provide continuous front-desk coverage.
- Confident in helping with nurse duties, like restraining animals when taking bloods etc and also discharging animals that are ready to go home.
Work experience, Animal care assistant
Cheltenham animal shelter and vets
Cheltenham
2024.05 - 2024.06
- Cleaned out animal living spaces to meet strict hygiene standards.
- Understood needs of different types of animals.
- Refreshed water and offered treats to reinforce good behaviour.
- Stimulated animals with engaging activities and play.
- Monitored health of animals, reporting changes or causes for concern.
- Conducted basic health checks and reported observations to veterinary staff.
- Measured animals periodically to monitor changes in weight.
- Supported veterinary staff in administering medications and treatments.
Work experience, Veterinary nurse
Vale vets animal hospital
Dursley, Gloucestershire
2006.05 - 2006.06
- Maintained cleanliness and hygiene of practice, creating a safe environment for staff and patients.
- Cleaned and sterilised equipment, instruments and materials used to treat animals to minimise the risk of infection.
- Cared for animals undergoing treatment and in temporary residence to minimise distress.
- Maximised Veterinary's productivity by assisting in the operating theatre, Neutering a ferret.
- Cleaned out enclosures for, cats, dogs and reptiles, health checking and reporting any unusual behaviours.
- Kept unwell pets company after coming round from operations.
Pastry chef
Minchinhampton golf club
Minchinhampton, Gloucestershire
2023.09 - 2024.10
Pastry Chef
Holroyd Howe
Stonehouse, Gloucestershire
2017.11 - 2023.08
Assistant Chef
Compass
Stonehouse, Gloucestershire
2007.10 - 2015.12
Food Packer
Lomar fine foods
Stroud, Gloucestershire
2006.09 - 2007.10
Education
Diploma of Higher Education - Access to higher education-land based
2023.09 - 2024.06
- Graduated with distinction
- Equivalent to Three A Levels
- Modules included, Science Biology, Biochemistry, Bioscience, Animal management & Behaviour, Animal welfare and ethics, Business and research studies.
GCSEs -
2022.09 - 2023.06
- English language grade 5
- Maths grade 4
- Science biology grade 4
GCSEs - Secondary school
06.2006
- Citizenship grade B
- Art grade C
- Catering grade C
Higher National Diploma - Professional cookery
09.2014
- Received NVQ level 2 Diploma in professional cookery
References on request.
Skills
- Excellent time management
- Great customer service skills
- Used to fast paced work environment
- Great organisational skills
- Friendly telephone manner
- Adaptable to any environment
- Will work great as part of a team or individually
Timeline
Veterinary receptionist - Bowbridge vets
2024.10 - Current
Work experience, Animal care assistant - Cheltenham animal shelter and vets
2024.05 - 2024.06
Pastry chef - Minchinhampton golf club
2023.09 - 2024.10
Hartpury College - Diploma of Higher Education, Access to higher education-land based
2023.09 - 2024.06
Stroud college - GCSEs,
2022.09 - 2023.06
Pastry Chef - Holroyd Howe
2017.11 - 2023.08
Assistant Chef - Compass
2007.10 - 2015.12
Food Packer - Lomar fine foods
2006.09 - 2007.10
Work experience, Veterinary nurse - Vale vets animal hospital
2006.05 - 2006.06
Maidenhill school - GCSEs, Secondary school
Babcock - Higher National Diploma, Professional cookery