JADE JOUBERT
Computer Science Student
Deal,Kent
Summary
Innovative student with educational foundation in computer science and technology and an accomplished Lifeguard with experience in pool and leisure centre operations. Well-versed in latest technology trends with strong analytical skills and Certified in basic first aid and lifesaving techniques. Seeking to explore a career further into the computing industry.
Overview
4
4
years of professional experience
Work history
RLSS UK Lifeguard
Your Leisure Ltd.
Deal, Kent
07.2023 - Current
- Patrolled pools, offering ongoing guidance to swimmers for guaranteed safety and security.
- Trained in first aid and provided first aid assistance.
- Performed successful pool rescues, remaining calm and effective under pressure.
Customer service
Amaze International
Sandwich , Kent
04.2023 - Current
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Offered prompt solutions to maintain customer satisfaction.
- Managed high-volume customer queries simultaneously through effective multitasking.
Social Media Manager and Customer service
Swiss Systems Ltd.
Deal, Kent
08.2020 - Current
- Developed and implemented overarching social media strategies, informing decision-making on future campaigns.
- Adapted social media plan based on market research and customer data.
- Fostered maximum engagement across all platforms, monitoring analytics to identify viable ideas, trends and growth patterns.
Housekeeper
Dover Marina Hotel and Spa
Dover
08.2022 - 10.2022
- Supported staff maintaining clean environment and confidentiality during public and private events and conferences.
- Communicated with other staff to determine best use of resources and guest care.
- Maintained clean, safe environments for guests and staff, strictly following infection control policies.
Waitress
Jerk n Tingz
Dover, Kent
06.2020 - 08.2020
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
Education
Extended Diploma (Btec) - Computer Science Level 3
Canterbury College
Canterbury, Kent 09.2022 - 07.2024
GCSEs - English grade 6 and Math grade 6
Goodwin Academy
Deal, Kent 02.2020 - 06.2022
Skills
- Customer service
- Teamwork
- Leadership
- Merchandising enterprise
- Cybersecurity and safeguarding
- Content creation
- Programming and design skills
- Processing payments
- Digital advertising management
- Strategic planning and review
- Cash handling
- Stock management
- Strategic planning
- Problem solving
- Trauma and casualty care
- Emergency scene management
- Incident reporting
- Emergency first response
- CPR & AED certified
- First Aid certified
Languages
English, Afrikaans
Native language
English
Native
Afrikaans
Native
German
Beginner
Certification
- Certified RLSS UK Lifeguard (NPLQ)
- Certified First Aider
Timeline
RLSS UK Lifeguard
Your Leisure Ltd.
07.2023 - Current
Customer service
Amaze International
04.2023 - Current
Extended Diploma (Btec) - Computer Science Level 3
Canterbury College
09.2022 - 07.2024
Housekeeper
Dover Marina Hotel and Spa
08.2022 - 10.2022
Social Media Manager and Customer service
Swiss Systems Ltd.
08.2020 - Current
Waitress
Jerk n Tingz
06.2020 - 08.2020
GCSEs - English grade 6 and Math grade 6
Goodwin Academy
02.2020 - 06.2022