JADA LEI MURRAY
London
Summary
I am a reliable, hardworking and motivated individual with strong customer service, cash handling and organisational skills gained through a variety of customer-facing roles. I studied the first year of a Human Resource Management and Business Management degree, where I developed an understanding of business operations, organisational behaviour and professional working practices. During my studies, I discovered a particular interest in finance and financial administration and decided that a finance apprenticeship would provide the best route for my career development. I am now seeking an opportunity to develop my skills, gain professional qualifications and build a long-term career within finance.
Overview
9
9
years of post-secondary education
4
4
years of professional experience
Work history
All Rounder & Occasional Night Porter
The Flying Horse Pub / St Christopher's Inn, Shoreditch
Shoreditch
2025.11 - 2026.07
- Awarded Employee of the Month (March 2026) for outstanding performance, reliability, and commitment.
- Process customer payments accurately using till systems and cash handling procedures.
- Carry out hostel reception duties including guest check-ins and check-outs, maintaining accurate booking records.
- Resolve customer queries professionally while ensuring excellent service standards.
- Support stock counting, stock rotation, and inventory management processes.
- Prepare daily opening and closing documentation and ensure operational readiness.
- Work independently during night shifts, demonstrating responsibility and trustworthiness.
- Maintain accurate records relating to guest stays, luggage storage, and hostel operations.
Bar Staff
The Dovecote, Chingford
Chingford
2024.11 - 2025.11
- Managed opening and closing procedures independently.
- Processed customer payments and balanced cash transactions throughout shifts.
- Maintained accurate stock records and organised deliveries.
- Worked efficiently in a fast-paced environment while providing excellent customer service.
- Assisted with operational planning to ensure smooth daily running of the business.
- Demonstrated strong attention to detail when handling orders and financial transactions.
Team Member
Decant Organise Time, London
London
2023.07 - 2024.09
- Assisted with stock counting and inventory tracking for small businesses.
- Maintained accurate records of stock levels and storage locations.
- Organised client spaces efficiently while meeting deadlines and customer requirements.
- Demonstrated strong organisational and problem-solving skills.
Assistant
Victoria Sponge, Chingford
Chingford
2022.06 - 2022.09
- Assisted with customer orders and deliveries.
- Supported accurate preparation and packaging of customer orders.
- Maintained organised records of completed orders and stock.
- Delivered excellent customer service through professional communication.
Education
A Levels - English Literature, Criminology, Textiles & Fashion
Leyton Sixth Form College
London 2021.01 - 2024.01
Bachelor of Arts - Human Resources & Business Management
Westminster University
London 2024.09 - 2025.08
GCSEs - English Language – Grade 6, Mathematics – Grade 5, Combined Science – Grades 7-6
Chingford Foundation School
London 2016.01 - 2021.01
Skills
- Cash Handling and Till Operations
- Numerical Accuracy and Attention to Detail
- Customer Service
- Data Entry and Record Keeping
- Stock Control and Inventory Management
- Time Management and Organisation
- Problem Solving
- Teamwork and Collaboration
- Communication Skills
- Working Under Pressure
- Microsoft Office (Word, Excel, Outlook)
- Administrative Support
ADDITIONAL INFORMATION
- Experienced in handling cash and processing transactions accurately.
- Comfortable working with figures, records, and administrative tasks.
- Proven ability to work independently and meet deadlines.
- Keen interest in finance, accounting, and professional development.
- I am particularly interested in developing skills in accounting, bookkeeping, financial administration, and data analysis, with the long-term goal of building a career in finance.
Timeline
All Rounder & Occasional Night Porter
The Flying Horse Pub / St Christopher's Inn, Shoreditch
2025.11 - 2026.07
Bar Staff
The Dovecote, Chingford
2024.11 - 2025.11
Bachelor of Arts - Human Resources & Business Management
Westminster University
2024.09 - 2025.08
Team Member
Decant Organise Time, London
2023.07 - 2024.09
Assistant
Victoria Sponge, Chingford
2022.06 - 2022.09
A Levels - English Literature, Criminology, Textiles & Fashion
Leyton Sixth Form College
2021.01 - 2024.01
GCSEs - English Language – Grade 6, Mathematics – Grade 5, Combined Science – Grades 7-6
Chingford Foundation School
2016.01 - 2021.01