Summary
Overview
Work history
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Jada Edwards

London

Summary

Dynamic and organised professional with expertise in creative and persuasive writing, complemented by strong organisational skills and proficiency in Microsoft Office. Demonstrates exceptional active listening and patience, ensuring responsiveness to emotional needs while maintaining calm under pressure. A reliable team player known for good judgement, time management efficiency, and punctuality. Committed to leveraging these skills to contribute effectively in a collaborative environment.

Overview

2
2
years of professional experience
9
9
years of post-secondary education

Work history

Customer Assistant

Marks and Spencer’s
London
2022.09 - 2023.07
  • Communicated daily offers to customers, promoting in-store deals and discounts.
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
  • Participated actively in staff meetings contributing valuable insights towards improving store performance.
  • Ensured health and safety regulations complied within work premises at all times.

Customer Assistant

Marks and Spencer’s
London
2021.10 - 2021.12
  • Upheld company policies whilst interacting with customers to maintain brand reputation.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Participated actively in staff meetings contributing valuable insights towards improving store performance.
  • Operated till systems smoothly, streamlining check-out process for customers.
  • Maintained a clean, organised workspace for the efficient operation of checkout area.

Education

Forensic Psychology

Kingston University
2023.10 - 2026.07

A-Levels - Psychology, English Literature, Sociology

Harris Academy Merton
2020.09 - 2022.07

GCSE’s -

Harris Academy Merton
2015.09 - 2020.07

Skills

  • Creative/ Persuasive Writing

  • Strong organisational skills

  • Active listening

  • Proficiency across Microsoft Office (Word and PowerPoint)

  • Patience and tolerance

  • Team player

  • Time management efficiency

  • Responsive to emotional needs

  • Good judgement

  • Organisational efficiency

  • Reliable punctuality

  • Calm under pressure

Hobbies and Interests

Outside of education, I enjoy a range of relaxing and active hobbies, including going on walks with my dog, which helps me maintain a healthy and balanced lifestyle. I also have a strong interest in reading, particularly books that expand my understanding of people, psychology, and different perspectives.

I am highly interested in learning about different cultures and ways of life, which has developed a passion for travelling across Africa, Asia, and Europe. Exploring different cultures has helped me become more open-minded, adaptable, and interested in connecting with people from a variety of backgrounds.

References

References available on request

Timeline

Forensic Psychology

Kingston University
2023.10 - 2026.07

Customer Assistant

Marks and Spencer’s
2022.09 - 2023.07

Customer Assistant

Marks and Spencer’s
2021.10 - 2021.12

A-Levels - Psychology, English Literature, Sociology

Harris Academy Merton
2020.09 - 2022.07

GCSE’s -

Harris Academy Merton
2015.09 - 2020.07
Jada Edwards