Jacques Jervis
London,ENG
Summary
Highly motivated and personable professional with diverse experience across education, retail, hospitality, and the creative industries. Skilled in customer engagement, relationship building, and communicating tailored solutions to meet individual needs. Proven ability to thrive in fast-paced environments through roles at Urban Outfitters and BrewDog, delivering exceptional service and commercial awareness. Strong organisational, research, and technical skills supported by a Bachelor’s degree from Goldsmiths, University of London. Eager to apply resilience, adaptability, and proactive communication skills within a results-driven Sales Development role.
Overview
7
7
years of professional experience
2023
2023
years of post-secondary education
Work history
Learning Support Assistant
Orchard Hill College
2024.09 - 2026.03
- Supported educational programmes for students to enhance learning and promote career independence outcomes.
- Prepared and organised fully equipped classroom environments to ensure all resources were ready before each session.
- Ensured adherence to safeguarding, health and safety, and equality policies to maintain safe and inclusive learning spaces.
Studio Intern
The Thin White Duke
2023.09 - 2023.11
- Proficiently utilised Pro-Tools software to enhance recording and editing processes.
- Set up and mixed instruments for optimal sound quality during recording sessions.
- Conducted thorough sound checks to ensure technical precision and audio excellence.
- Effectively managed and facilitated recording sessions for multiple rooms.
- Provided session musician services for clients, contributing to musical aspects as needed.
Bartender
Brewdog
2021.07 - 2022.10
- Managing multiple drink orders
- Balancing customer service, restocking, and cleaning duties.
- Juggling various tasks efficiently during busy periods.
- Knowledge of cocktail recipes and drink preparation techniques.
Line Cook
Buster Mantis
2019.10 - 2020.03
- Ensured high-quality meal preparation.
- Cooked and prepared diverse meals, meeting customer expectations.
- Assisted customers with inquiries, offering recommendations and ensuring positive dining experiences.
Sales Assistant
Urban Outfitters
2018.11 - 2020.01
- Assisted in arranging clothing displays to create an inviting shopping atmosphere.
- Kept stockroom tidy and organised for easy access to products.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Helped customers with inquiries to improve overall shopping satisfaction.
Education
Bachelor of Arts - Music
Goldsmiths University
London, ENGSkills
- Technical Proficiency: Pro-Tools Software, Instrument Set-up & Mixing
- Customer-Focused: Customer Service, Providing recommendations, Multitasking in dynamic environments
- Data Analysis & Research: Musician and Artist research, Gathering and organising data
- Organisational Excellence: Scheduling and coordination, Event planning, Inventory management
- Communication: Excellent verbal and written communication, Collaborative teamwork, Interpersonal skills
- Educational Achievements: Trinity College London Certification (Grade 8 and Grade 7 Cello), Performed on Britain's Got Talent for Chineke (2020)
Timeline
Learning Support Assistant
Orchard Hill College
2024.09 - 2026.03
Studio Intern
The Thin White Duke
2023.09 - 2023.11
Bartender
Brewdog
2021.07 - 2022.10
Line Cook
Buster Mantis
2019.10 - 2020.03
Sales Assistant
Urban Outfitters
2018.11 - 2020.01
Bachelor of Arts - Music
Goldsmiths University