Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jacqueline Wingrove

Summary

PERSONAL PROFILE: A responsible, trustworthy, versatile individual, possessing excellent communicational/interpersonal skills at various levels within an organisation and when dealing with the general public, which enables me to work well in a team, as well as on my own initiative. A quick learner and can adapt to new situations quickly to produce the required results, thus making me a productive worker in a short space of time. A very motivated individual, who strives when working in a busy/demanding working environment. My achievements have stemmed from my self motivation and ability to focus on the task at hand . Currently seeking an opportunity to gain experience and develop my skills further by working in an environment that will enhance my potential and a position with career prospects. KEY SKILLS: Flexible and adaptable individual, who relishes in working in a busy demanding working environment Good organisational skills, which have been developed in previous roles - over six years experience with in the retail sector Tidy and methodical, enthusiastic and trustworthy employee A quick learner, thus making me a productive worker in a short space of time - keen to learn new attributes that will help me to enhance my potential and gain career opportunities Confident in my own abilities, capable of delegating tasks and working to tight deadlines Computer literate in several I.T programmes Fully committed to customer service and satisfaction., Goal-oriented Teacher Assistant caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.

Overview

23
23
years of professional experience

Work history

Primary assistant teacher

Reed education
London, England
04.2023 - Current
  • Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
  • Provided friendly, enthusiastic support to pupils in individual and group support settings.
  • Organised class spaces and prepared materials for upcoming teacher lessons.
  • Acted as superb role model, consistently promoting school mission and values.
  • Prepared necessary equipment and technology ahead of class.
  • Observed pupils closely in classroom environment to foster engagement.
  • Maintained child safety, security and good behaviour during classroom and outdoor activities.
  • Responded to changing needs of pupils and staff to provide maximum help and support.
  • Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
  • Gave students papers related to assignments and collected finished work.
  • Created positive, engaging learning environments to improve student experiences.
  • Supervised pupils during lunchtimes and educational visits.
  • Helped student to build confidence by cultivating trusted atmosphere in group settings.
  • Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action.

Front of house manager

10.2012 - 07.2020
  • Maintaining the salon to a high standard
  • Achieve and exceed sales targets on a daily basis
  • Customer service, taking bookings, answering telephone calls and offering advice and guidance on styles and resolving customer complaints
  • Daily cashing and Health & safety knowledge
  • Daily/weekly reports
  • Assist the manager in day-to-day duties, supervise employees and report the activities of the day to the manager.

Front of house manager

Leticia Haute Coiffure
05.2012 - 07.2012
  • Maintaining the salon to a high standard
  • Achieve and exceed sales targets on a daily basis
  • Customer service, taking bookings, answering telephone calls and offering advice and guidance on styles and resolving customer complaints
  • Daily cashing and Health & safety knowledge
  • Daily/weekly reports
  • Assist the manager in day-to-day duties, supervise employees and report the activities of the day to the manager
  • Marketing
  • Arranging PR meetings

Front of house manager

Multitrax Group
London
12.2009 - 05.2012
  • Maintaining the salon to a high standard
  • Achieve and exceed sales targets on a daily basis
  • Customer service, taking bookings, answering telephone calls and offering advice and guidance on styles and resolving customer complaints
  • Daily cashing and Health & safety knowledge
  • Daily/weekly reports
  • Assist the manager in day-to-day duties, supervise employees and report the activities of the day to the manager.

Administrator

Land of Leather
10.2007 - 03.2009
  • Customer service on a daily basis, answering phone calls, resolving customer complaints
  • Kpi reports
  • Ordering of goods from various manufacturers
  • Maintaining the order bank
  • Building and maintaining solid relationships with customers resulting in repeat business
  • Daily/weekly reports
  • Daily/weekly cashing up
  • Keeping all customers informed of delivery times

Trainee hair stylist/Qualified Stylist

Graham Webb International
07.2001 - 07.2007
  • Maintaining the salon to a high standard
  • Achieve and exceed sales targets on a daily basis
  • Cutting, washing hair, coloring and styling
  • NVQ level 2 & 3 City and Guilds
  • Diplomas in Clynol perming & colouring
  • Customer service, taking bookings, answering telephone calls and offering advice and guidance on styles
  • Daily cashing and Health & safety knowledge

Education

Eltham Green Secondary School
2001

Skills

  • Special needs support
  • Behaviour management
  • Group and individual instruction
  • Early childhood education
  • Literacy support
  • Health and safety compliance
  • Behaviour modelling
  • Classroom management
  • Numeracy support
  • Communication skills

Timeline

Primary assistant teacher

Reed education
04.2023 - Current

Front of house manager

10.2012 - 07.2020

Front of house manager

Leticia Haute Coiffure
05.2012 - 07.2012

Front of house manager

Multitrax Group
12.2009 - 05.2012

Administrator

Land of Leather
10.2007 - 03.2009

Trainee hair stylist/Qualified Stylist

Graham Webb International
07.2001 - 07.2007

Eltham Green Secondary School
Jacqueline Wingrove