Desired job title
Private carerPlaygroup LeaderRestaurant managerRestaurant waitressTesco Dept ManagerWork Type
Part timeLocation preference
On-siteRemoteHybridLocation: Cookstown, Mid Ulster
Open to relocation: Yes
Open to work
Annette Harney
Cookstown,Mid Ulster
Work preference
Summary
A versatile professional with extensive experience in both childcare and elderly care, demonstrating expertise in palliative care, detailed health record-keeping, and personal care. Proven ability to manage retail environments through effective scheduling, store layout planning, and adherence to health and safety compliance. Skilled in promoting inclusive practices and child-centred approaches, with a strong understanding of childcare regulations and behavioural management techniques. Committed to enhancing customer service and operational standards while fostering a supportive environment for special needs support using Steiner and Montessori approaches.
Overview
43
43
years of post-secondary education
26
26
years of professional experience
Work history
Private carer
Hugh Harney
Cookstown, Mid Ulster
2016.09 - 2026.07
- Coordinated social activities contributing towards enriching social life of the cared-for individual.
- Offered support in using assistive devices thus promoting self-reliance amongst the elderly population served.
- Implemented personalised care plans aimed at enhancing the quality of life for those under my supervision.
- Conducted light household duties leading to an organised home environment.
- Monitored changes in client's health; effectively communicated updates to relevant family members or doctors when necessary.
- Prepared nutritious meals for better health outcomes.
- Improved emotional well-being of clients through companionship and conversation.
- Ensured improved personal hygiene for clients by assisting with daily tasks such as bathing, dressing, and grooming.
- Delivered toileting support for clients with mobility issues.
- Operated hoists to move clients in and out of bed.
- Monitored UTI infections for elderly patient prone to disorder, including tests and administering medication.
- Accompanied clients to important appointments.
- Read aloud to clients, offering mental stimulation and social companionship.
- Partnered with supervisors and social services team to help coordinate quality care.
Playgroup Leader
Ballinderry Playgroup
Cookstown, Mid Ulster
2011.09 - 2016.09
- Reinforced positive learning atmosphere with effective behaviour management techniques.
- Developed high-quality childcare programmes by implementing educational and enrichment activities.
- Ensured compliance with regulations by managing daily playgroup operations diligently.
- Fostered strong relationships with parents improving communication regarding child progress.
- Devised programmes to improve children's physical, social and mental development.
- Led fundraising initiatives to support ongoing services development.
- Reported children's development and progress to parents and caregivers.
- Reviewed staff performance regularly to maintain safe, compliant care.
- Tailored activities to make use of resources and engage all children based on their age, interests and abilities.
- Promoted emotional and social development of children, encouraging learning through play and sensory activities.
- Delivered rich learning opportunities for children with diverse abilities.
- Created stimulating learning environments to motivate educational engagement and development.
- Managed team of 6 staff members within nursery setting.
- Attended regular training opportunities to expand professional knowledge and further career progression.
- Regularly updated child records accurately reflecting current developmental stage and any special requirements.
- Implemented government guidelines on Early Years Foundation Stage curriculum within the playgroup setting.
Restaurant manager
Bistro 24 Restaurant
Cookstown, Mid Ulster
2006.07 - 2010.06
- Conducted regular inspections for adherence to food hygiene norms and standards.
- Trained new team members, enhanced service quality.
- Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
- Implemented new menus, improved dining experience.
- Managed daily operations for smooth restaurant functioning.
- Ensured compliance to health and safety regulations for safe dining environment.
- Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
- Delivered in-depth training to customer-facing staff, promoting strong service performance.
- Completed accurate end-of-day financial routines for cash and card transactions.
Restaurant waitress
Pig n Whistle
New York, New York
2005.05 - 2006.05
- Delivered impeccable customer service by attentively listening to diner's needs.
- Maintained a clean dining area for an inviting atmosphere.
- Multitasked effectively under pressure, ensuring smooth restaurant operations.
- Set up banquet tables meticulously ensuring fitting event aesthetics.
- Organised table reservations accurately preventing double booking mishaps.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
Tesco Dept Manager
Tesco
Coleraine/Dungannon, Tyrone
2000.04 - 2004.05
- Organised department tasks for increased productivity.
- Boosted overall performance with regular training workshops.
- Improved staff morale by implementing regular feedback sessions.
- Coordinated inter-departmental collaborations, resulting in cohesive projects.
- Conducted team meetings to improve internal communication.
- Managed inventory levels to prevent stock shortages.
- Delegated assignments to maximise individual strengths.
- Rotated merchandise and displays to feature new products and promotions.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Championed adherence to operational best practices and company policies.
- Designed and implemented training to further develop staff based on business goals.
Education
HND Business and Finance - Business
NRC Magherafelt
Derry 2000.09 - 2002.06
QCF Level 5 Leadership/Management Children and You - Children Healthcare
Rutledge
Cookstown, Mid Ulster 2004.09 - 2005.06
Level 4 Leadership,Management,Teamwork Adult Socia - Adult Healthcare
NRC Newtownabbey
NRC 2018.09 - 2019.06
NVQ Level 3 Health and Social Care - Health and Social Care
Southwest College
Dungannon 1996.09 - 2028.06
NVQ Level 3 Child Development - Childcare
NRC Magherafelt
Derry 2000.09 - 2002.06
BTEC National Diploma Business/Finance - Business
NRC Magherafelt
Derry 1992.09 - 1994.06
GCSEs - Academic
ST Marys Grammar School
Magherafelt, Mid Ulster 1987.09 - 1992.06
Dyslexia Training - Newskills Dyslexia
Online
Online 2021.01 - 2021.01
Skills
- Adaptable to changing routines
- Palliative care experience
- Detailed health record-keeping
- Childcare experience
- Elderly care expertise
- Scheduling employees
- Store layout planning
- Goal setting capability
- Health and Safety Compliance
- Customer Service
- Retail management
- Merchandising and operational standards
- Behavioural management techniques
- Childcare regulations compliance
- Child protection understanding
- Inclusive practice promoting
- Child-Centred approach
- Coaching leadership
- Daily activity planning
- Special needs support
Affiliations
- My hobbies are hiking and going to the gym.
References
References available upon request.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Dyslexia Training - Newskills Dyslexia
Online
2021.01 - 2021.01
Level 4 Leadership,Management,Teamwork Adult Socia - Adult Healthcare
NRC Newtownabbey
2018.09 - 2019.06
Private carer
Hugh Harney
2016.09 - 2026.07
Playgroup Leader
Ballinderry Playgroup
2011.09 - 2016.09
Restaurant manager
Bistro 24 Restaurant
2006.07 - 2010.06
Restaurant waitress
Pig n Whistle
2005.05 - 2006.05
QCF Level 5 Leadership/Management Children and You - Children Healthcare
Rutledge
2004.09 - 2005.06
HND Business and Finance - Business
NRC Magherafelt
2000.09 - 2002.06
NVQ Level 3 Child Development - Childcare
NRC Magherafelt
2000.09 - 2002.06
Tesco Dept Manager
Tesco
2000.04 - 2004.05
NVQ Level 3 Health and Social Care - Health and Social Care
Southwest College
1996.09 - 2028.06
BTEC National Diploma Business/Finance - Business
NRC Magherafelt
1992.09 - 1994.06
GCSEs - Academic
ST Marys Grammar School
1987.09 - 1992.06