Jacqueline Boucher
Guildford,Surrey
Summary
Empathetic and meticulous professional with a lifelong career in hospitality management, now seeking a Receptionist role. Expert in managing complex scheduling, maintaining absolute confidentiality, and de escalating stressful situations with a calm, customer centred approach. Adept at navigating administrative systems to ensure the smooth daily operation of busy facilities.
Overview
40
40
years of professional experience
Work history
Restaurant Manager
The William IV Pub
Guildford, Surrey
10.2024 - 03.2026
Deputy manager
The Drummond At Albury
Guildford, Surrey
09.2022 - 10.2024
General Manager
Senses Glamping
Guarda, Portugal
2 seasons
General Manager
The Kings Head
Yarmouth, Isle of Wight
6 months (reopening the venue after covid closure)
Waitress
Terre a Terre
Brighton, East Sussex
2 years
General Manager
The Stoneham
Hove, East Sussex
2 years
General Manager
The Prestonville Arms
Brighton, East Sussex
2 years
General Manager
The Coal Shed
Brighton, East Sussex
2 years
Assistant Manager
The Foragers
Hove, East Sussex
2 years
Shift Manager
The Ginger Pig
Hove, East Sussex
1 year
Assistant Manager
L'eglise Restaurant
Hove, East Sussex
4 years
Shift Manager
Oblong Restaurant
Hove, East Sussex
2 years
Bar's Manager
Komedia
Brighton, East Sussex
3 years
Assistant Manager
Cripes Restaurant
Brighton, East Sussex
2 years
Assistant Manager
The Blue Parrot cocktail bar
Brighton, East Sussex
4 years
Shift Manager
Browns Brasserie
Brighton, East Sussex
6 years
Education
GCSEs -
Our Lady's Convent
Abingdon, OxfordshireSkills
- Customer service training
- Natural leader
- Passion for customer satisfaction
- Telephone skills
- Organised and reliable
- Security awareness
- Efficient organiser
- Communication excellence
- Complaint management
Affiliations
- Yoga and meditation
Timeline
Restaurant Manager
The William IV Pub
10.2024 - 03.2026
Deputy manager
The Drummond At Albury
09.2022 - 10.2024
General Manager
Senses Glamping
General Manager
The Kings Head
Waitress
Terre a Terre
General Manager
The Stoneham
General Manager
The Prestonville Arms
General Manager
The Coal Shed
Assistant Manager
The Foragers
Shift Manager
The Ginger Pig
Assistant Manager
L'eglise Restaurant
Shift Manager
Oblong Restaurant
Bar's Manager
Komedia
Assistant Manager
Cripes Restaurant
Assistant Manager
The Blue Parrot cocktail bar
Shift Manager
Browns Brasserie
GCSEs -
Our Lady's Convent