Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Jacob Oram-Pilcher

Sedgley,West Midlands

Summary

I am a confident and results-driven property professional with strong leadership skills and a passion for building and guiding high-performing teams. With excellent communication abilities, I'm adept at developing strong working relationships and creating positive, collaborative environments where individuals can thrive. While I enjoy working closely with others, I'm equally comfortable taking the lead, managing complex projects, and making decisions that drive progress. Known for my honesty, integrity, and calm approach under pressure, I'm motivated by challenges and take pride in bringing out the best in those around me. I have a strong ambition to succeed and continually look for ways to grow, improve team performance, and contribute meaningfully to the success of the organisation.

Overview

4
4
years of professional experience

Work History

Head of Property Management

Leighton Paul
Wolverhampton
02.2025 - Current
  • Lead, mentor and develop a high-performing team of Property Managers
  • Implement and track KPIs to measure property and team performance
  • Oversee the operational management of a diverse property portfolio (500+ units)
  • Oversee the maintenance and repair schedules, ensuring timely and cost-effective solutions
  • Lead strategic property management projects
  • Develop and implement efficient property management processes, policies and procedures to optimise performance
  • Monitor and manage property budgets, ensuring financial performance aligns with targets
  • To build and maintain strong relationships with stakeholders, including clients, tenants and contractors
  • Ensure compliance with all local regulations, legal requirements and best practices in property management
  • Oversee and address tenant and client complaints, ensuring prompt resolutions and high levels of satisfaction

Tenancy Manager

Centrick
Birmingham
06.2023 - 02.2025
  • Move in pack production (including generating contracts on Goodlord, property compliance and handover)
  • Renewals process (including negotiation and contract production)
  • Deposit process (including move out report processing and negotiation of deposit return)
  • Handling TDS, DPS and Reposit claims
  • Managing Reactive maintenance
  • Managing Proactive maintenance
  • Processing contractor invoices
  • Ensuring nationwide portfolio is compliant and meets all safety regulations (250 units)

Property Manager

Asset Residential
Birmingham
01.2022 - 05.2023
  • Managing our residential portfolio (200 units)
  • Handling proactive and reactive maintenance issues
  • General administration tasks
  • Overseeing compliance (EICR's, EPC's and Gas Safety Certificates)
  • Meeting with new clients to discuss new opportunities
  • Liaising with building professionals, landlords and tenants

Hairstylist

Zaks Hairdressing
Kingswinford, Dudley
06.2021 - 01.2022
  • Building exceptional client relationships
  • Outstanding customer service
  • Team Player

Education

Level 2 Housing and Property Management

Babington

GCSEs - Business

Grade 7

GCSEs - Citizenship

Grade 6

GCSEs - English Language and Literature

Grade 5

GCSEs - Biology, Physics, Chemistry

Grade 4

GCSEs - History

Grade 5

GCSEs - Maths

Grade 3

Skills

  • Communication skills
  • Leadership
  • Adaptability
  • Confident
  • Ambitious
  • Trustworthy
  • Client Relations
  • Customer Service
  • Computer Literate

Affiliations

  • Football
  • Travelling

Languages

English
Fluent

Timeline

Head of Property Management

Leighton Paul
02.2025 - Current

Tenancy Manager

Centrick
06.2023 - 02.2025

Property Manager

Asset Residential
01.2022 - 05.2023

Hairstylist

Zaks Hairdressing
06.2021 - 01.2022

Level 2 Housing and Property Management

Babington

GCSEs - Business

Grade 7

GCSEs - Citizenship

Grade 6

GCSEs - English Language and Literature

Grade 5

GCSEs - Biology, Physics, Chemistry

Grade 4

GCSEs - History

Grade 5

GCSEs - Maths

Grade 3
Jacob Oram-Pilcher