Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Date of Birth
Timeline
Generic
Christian Reece Pengelly

Christian Reece Pengelly

London,London

Summary

Personable, educated and hardworking property manager

Overview

10
10
years of professional experience
3
3
years of post-secondary education

Work History

Head of Property Management

Dexters Estate Agents
London
10.2023 - Current

Manage a team of 5 people

Manage a portfolio of circa 500 properties

Conduct inspections and compile reports

Ensure compliance across the portfolio

Chase and manage rent arrears

Manage spreadsheets to keep track of KPIs

Conflict resolution

Negotiate deposit releases

Complaint handling

Team Manager

Dexters Estate Agents
London
11.2022 - 10.2023

Managed a team of 4 people

Managed a portfolio of 400 properties


Senior Property Manager

Dexters Estate Agents
London
03.2022 - 11.2022

Managed 500 properties in a team of 5 people

Assisted junior members of staff

Chased unpaid rents

Helped to ensure compliance of the portfolio

Conducted inspections and compiled reports

Lettings Manager

Dexters Estate Agents
Hammersmith, London
01.2021 - 03.2022

Responsible for new business in an office grossing £500,000

Managed a team of 4

Managed spreadsheets to track KPIs

Negotiate fees and tenancies with landlords

Complaint handling

Lettings Manager

Fletchers Estate Agents
Brook Green, London
01.2018 - 12.2020

Responsible for new and relet business

Managed a team of 3

Office turnover £300,000 per annum

Complaint handling

Managed spreadsheets to track KPIs


Assistant Manager

Fletchers Estate Agents
Brook Green
01.2017 - 12.2017

Lead negotiator with a focus on assisting with new business

Helped train junior staff

£200,000 personal fees during this year

Senior Lettings Consultant

Chard Estate Agents
Brook Green, London
01.2016 - 12.2016

Negotiated lets

£150,000 personal fees


Senior Lettings Consultant

Dexters
Streatham, London
01.2015 - 12.2015

Lettings Consultant

Dexters
Streatham, London
03.2014 - 12.2014

Education

Bachelor of Science - Psychology

Staffordshire University
Stoke-on-Trent
09.2010 - 09.2013

Skills

Expert knowledge of AST and associated letting legislation including council licencing schemes

Fluid communication skills both in writing and verbally

Competent computer skills, knowledge of excel, Google sheets, Word, Gmail, file conversion etc

Quality complaint handling

Intricate knowledge of the west London lettings market and key locations

Accomplishments

    Customer Service Individual of the year 2023 - Dexters Estate Agents

    Most Improved Lettings Office of the year 2016 - Dexters Estate Agents

Affiliations

  • Football, both playing and spectating
  • Badminton
  • Padel
  • Tennis

Date of Birth

01/03/1992

Timeline

Head of Property Management

Dexters Estate Agents
10.2023 - Current

Team Manager

Dexters Estate Agents
11.2022 - 10.2023

Senior Property Manager

Dexters Estate Agents
03.2022 - 11.2022

Lettings Manager

Dexters Estate Agents
01.2021 - 03.2022

Lettings Manager

Fletchers Estate Agents
01.2018 - 12.2020

Assistant Manager

Fletchers Estate Agents
01.2017 - 12.2017

Senior Lettings Consultant

Chard Estate Agents
01.2016 - 12.2016

Senior Lettings Consultant

Dexters
01.2015 - 12.2015

Lettings Consultant

Dexters
03.2014 - 12.2014

Bachelor of Science - Psychology

Staffordshire University
09.2010 - 09.2013
Christian Reece Pengelly