Summary
Overview
Work history
Education
Skills
ADDITIONAL INFORMATION
Timeline
Generic

JACOB BUTLER

Halesowen

Summary

Dedicated professional with strong problem-solving abilities, adaptability, and exceptional customer service skills. Demonstrates strong communication capabilities, ensuring effective interactions with clients and colleagues. Committed to leveraging these competencies to achieve career growth and contribute to organisational success.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work history

Assistant bar manager

Halesowen golf club
Halesowen
2024.12 - Current
  • Assisted in managing daily bar operations ensuring high standards of service.
  • Coordinated staff schedules and training sessions to enhance team performance.
  • Implemented inventory management practices to maintain stock levels and reduce waste.
  • Developed customer relationships through attentive service and personalised recommendations.

customer service

B&Q
Kidderminster
2022.10 - 2025.11
  • Analysed customer feedback surveys to identify trends and to improve customer experience
  • Maintained customer service policies and procedures to ensure adherence to company standards
  • Customer interaction to meet their needs

Education

GCSE’s - maths, GCSE PE, geography, English language, chemistry, history, design and technology, English lit, physics, biology

The Earls high school
Halesowen
2017.09 - 2022.07

A levels - psychology D, geography C, criminology B

King Edwards
Stourbridge
2022.09 - 2024.07

Skills

  • Problem solving
  • Adaptability
  • Customer Service
  • Strong communication

ADDITIONAL INFORMATION

extra-curricular activities football from September 2010-july 2022 running club from February 2016-august 2018 Duke of Edinburgh award - silver award

Timeline

Assistant bar manager

Halesowen golf club
2024.12 - Current

customer service

B&Q
2022.10 - 2025.11

A levels - psychology D, geography C, criminology B

King Edwards
2022.09 - 2024.07

GCSE’s - maths, GCSE PE, geography, English language, chemistry, history, design and technology, English lit, physics, biology

The Earls high school
2017.09 - 2022.07
JACOB BUTLER