JACOB BUTLER
Halesowen
Summary
Dedicated professional with strong problem-solving abilities, adaptability, and exceptional customer service skills. Demonstrates strong communication capabilities, ensuring effective interactions with clients and colleagues. Committed to leveraging these competencies to achieve career growth and contribute to organisational success.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Assistant bar manager
Halesowen golf club
Halesowen
12.2024 - Current
- Assisted in managing daily bar operations ensuring high standards of service.
- Coordinated staff schedules and training sessions to enhance team performance.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Developed customer relationships through attentive service and personalised recommendations.
customer service
B&Q
Kidderminster
10.2022 - 11.2025
- Analysed customer feedback surveys to identify trends and to improve customer experience
- Maintained customer service policies and procedures to ensure adherence to company standards
- Customer interaction to meet their needs
Education
GCSE’s - maths, GCSE PE, geography, English language, chemistry, history, design and technology, English lit, physics, biology
The Earls high school
Halesowen 09.2017 - 07.2022
A levels - psychology D, geography C, criminology B
King Edwards
Stourbridge 09.2022 - 07.2024
Skills
- Problem solving
- Adaptability
- Customer Service
- Strong communication
ADDITIONAL INFORMATION
extra-curricular activities football from September 2010-july 2022 running club from February 2016-august 2018 Duke of Edinburgh award - silver award
Timeline
Assistant bar manager
Halesowen golf club
12.2024 - Current
customer service
B&Q
10.2022 - 11.2025
A levels - psychology D, geography C, criminology B
King Edwards
09.2022 - 07.2024
GCSE’s - maths, GCSE PE, geography, English language, chemistry, history, design and technology, English lit, physics, biology
The Earls high school
09.2017 - 07.2022