Jack Wright
Hebburn,England
Summary
Dedicated professional with expertise in customer service and problem solving. Proficient in report writing, critical thinking, and effective communication. Experienced in Laravel development, SQL databases, and JavaScript. Committed to utilizing technical skills to enhance organizational performance.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work history
Web developer
Fairstone
Sunderland
10.2024 - 06.2025
- Implemented bespoke components and SEO-friendly tools to optimise WordPress website performance.
- Developed React tools to enhance client-facing portals.
- Optimised website images for improved load times without sacrificing quality.
Software Engineer
Bubbl Limited
01.2021 - 03.2024
- I led the development of a SaaS project using a microservices architecture, integrating various geolocation-based APIs.
- I collaborated with third-party teams to ensure timely project delivery and developed the backend (Laravel), frontend, and mobile app plugins.
- Additionally I integrated Firebase analytics and our own database driven reports platform.
Report Writer & Software Support
The SMB Group
06.2019 - 10.2020
- I created, managed, and maintained Oracle and MsSQL databases, built detailed reports for faculty heads, designed internal software to streamline staff activities, and developed a paperless enrollment process for students.
- Additionally I built a data warehouse in MsSQL Server to enhance the speed of created reports.
Checkout Supervisor & Customer Assistant
Central England Co-Operative
06.2017 - 04.2019
- I supervised operations across three different store formats, ensuring shelves were properly stocked and organized.
- I provided customer support and handled complaints, and led a team of assistants to deliver excellent customer service.
Education
Higher National Diploma - IT & Business
New College Stamford
Stamford, Lincolnshire 08.2014 - 06.2015
Skills
- Customer service
- Problem solving
- Quick learning
- Report writing and presentation
- Critical thinking
- Communication skills
- Laravel development
- SQL databases
- JavaScript
Achievements
Led the development of a SaaS project using a microservices architecture, integrating various geolocation-based APIs., Collaborated with third-party teams to ensure timely project delivery., Backend: Laravel, Frontend: Various, Mobile app plugins, Integrated Firebase analytics, Developed database driven reports platform
References
References available upon request.
Timeline
Web developer
Fairstone
10.2024 - 06.2025
Software Engineer
Bubbl Limited
01.2021 - 03.2024
Report Writer & Software Support
The SMB Group
06.2019 - 10.2020
Checkout Supervisor & Customer Assistant
Central England Co-Operative
06.2017 - 04.2019
Higher National Diploma - IT & Business
New College Stamford
08.2014 - 06.2015
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