Jack Traynor Biggs
Dundee,Dundee City
Summary
Motivated 19-year-old pursuing pre-apprenticeship plumbing at Kingsway College, seeking apprenticeship or work experience opportunities. Developed practical plumbing and teamwork skills through work experience at Mira Showers. Enhanced customer service and communication abilities while serving at Dundee United and B&Q. Holds a full UK driving license and demonstrates strong initiative in pursuing plumbing apprenticeship opportunities.
Overview
2
2
years of professional experience
Work History
Retail Assistant
Asda
Dundee, Dundee City
10.2025 - Current
- Addressed customer inquiries and resolved complaints with professionalism to enhance satisfaction.
- Managed inventory restocking and checkout operations to ensure seamless store functionality.
- Maintained a tidy and safe shopping environment in compliance with health and safety guidelines.
- Cultivated multitasking abilities while balancing work shifts with college studies.
Plumber Assitant
Hillcrest
Dundee, Dundee City
04.2026 - 04.2026
- I completed a week worth of work experince with Hillcrest and was sent on jobs to Dundee and Fife removing toilets and sinks in a bathroom and install the new ones in Fife and in Dundee general maintence was completed.
Retail Assistant
B&Q
Dundee, Dundee City
01.2025 - 09.2025
- Assisted with stock organization and rotation to maintain full shelves. Helped customers with product inquiries to enhance service quality. Welcomed customers upon entry and provided guidance to improve their shopping experience.
Server
Dundee United Supporters Section
Dundee, Dundee City
08.2024 - 12.2024
- Assisted over 50 customers each match day by processing orders and payments efficiently. Addressed customer inquiries with a calm demeanour, enhancing communication and problem-solving abilities. Provided quick and friendly service to manage high-volume food and drink orders during busy periods. Followed hygiene and food handling standards to maintain compliance.
Plumbing Assistant
Mira Showers
Dundee, Dundee City
06.2024 - 08.2024
- Assisted in the installation of showers and supported general plumbing tasks under supervision. Helped complete pipe fittings and plumbing services to high standards. Worked collaboratively with a team to finish projects on time, enhancing teamwork skills. Learned about workplace health and safety protocols, including PPE.
Education
SQA Level 5 - Pre-Apprenticeship Plumbing
Dundee & Angus College
Dundee01-2026
National 5 Qualifications -
St Paul's RC Academy
Dundee01-2025
Plumbing & Heating Industry Aptitude Test - SNIPEF -
Dundee & Angus College
Hobbies and interests
- Passionate about physical fitness, regularly attending the gym and cycling, showing discipline and commitment.
- Played football for several years, earning Players of the year three times, displaying teamwork and leadership.
- Keen interest in history, enjoying self-directed learning about global events.
Timeline
Plumber Assitant
Hillcrest
04.2026 - 04.2026
Retail Assistant
Asda
10.2025 - Current
Retail Assistant
B&Q
01.2025 - 09.2025
Server
Dundee United Supporters Section
08.2024 - 12.2024
Plumbing Assistant
Mira Showers
06.2024 - 08.2024
SQA Level 5 - Pre-Apprenticeship Plumbing
Dundee & Angus College
National 5 Qualifications -
St Paul's RC Academy
Plumbing & Heating Industry Aptitude Test - SNIPEF -
Dundee & Angus College