Jack Tomkins

• This position allowed me to work with the Strategy, Marketing and Client Services teams, gaining valuable exposure and experience in these critical business areas.
• I had the opportunity to collaborate with global clients across various sectors, including Civil Engineering, Financial Advisory, Energy & Infrastructure Solutions, and more.

Key responsibilities:

• Conducting research: Plan, conduct, and analyse research projects, (competitor audits, stakeholder interviews).
• Collecting and analysing data: Gathering data, conducting analysis, and interpreting research findings to produce insights and recommendations.
• Reporting and presenting findings: Preparing research reports and presenting findings to stakeholders, including management, clients, or customers
• Project management: The planning, execution and oversight of the creation and distribution of digital marketing content.
• Digital Marketing Management: Planned, wrote and published thought leadership and social media content while analysing the success of various content types to generate insights for future communication strategies.

• Efficiently built and packed orders to meet daily shipment targets, ensuring timely product delivery.
• Worked under pressure to meet strict deadlines while maintaining accuracy and attention to detail.
• Developed a strong sense of accountability, understanding the direct impact of quality work on customer satisfaction.
• Embraced Amazon's "customer obsession" philosophy, prioritising customer needs in all roles.

• During my time at Tesco, the global pandemic elevated my role as a key worker, requiring me to quickly adapt to a fast-paced and stressful environment. I took on various responsibilities to support senior staff during this challenging period.
• I also fostered seamless service delivery by communicating effectively with colleagues.