Jack Sim
Kilwinning,North Ayrshire
Summary
Dependable and reliable individual with effective communication skills. Demonstrates a patient and polite manner, excelling in customer service and maintaining a friendly demeanour. Skilled in loading and unloading parcels and packages, committed to delivering exceptional service.
Overview
2
2
years of professional experience
Work history
Delivery assistant
Viking Cafe
Kilwinning, North Ayrshire
01.2024 - Current
- Enhanced customer satisfaction through prompt and efficient deliveries.
- Reduced mistakes on deliveries by accurately reading and interpreting delivery documents.
- Verified delivery addresses before departure to avoid unnecessary delay or confusion.
- Completed deliveries with smile and patient, personalised service.
- Worked as part of a team and independently
- Money management.
Courier Assistant
EVRI
Kilwinning, North Ayrshire
11.2022 - Current
- Accelerated delivery times by prioritising urgent parcels.
- Ensured customer satisfaction with timely and courteous parcel deliveries.
- Utilised EVRI's parcel app to receipt scan parcels and photograph proof of delivery.
- Loaded and unloaded goods carefully for prevention of damage.
- Working as part of a team and independently.
- Problem solving when IT issues arise or customers are unavailable.
Education
Scottish Qualifications Certificate - NAT 5 Application of Maths, English, Design & Manufacture, Home Economics, Graphics and Chemistry
Kilwinning Academy
North Ayrshire 08.2020 -
Skills
- Patient and polite manner
- Effective communication
- Customer relationship building
- Payment collections
- Loading and unloading
- Friendly demeanour
- Dependable and reliable
Affiliations
- Football
- Gym
- Spending time outdoors
- Music
References
References available upon request.
Timeline
Delivery assistant
Viking Cafe
01.2024 - Current
Courier Assistant
EVRI
11.2022 - Current
Scottish Qualifications Certificate - NAT 5 Application of Maths, English, Design & Manufacture, Home Economics, Graphics and Chemistry
Kilwinning Academy
08.2020 -
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